Turbopass customers say
339 of all Athens ratings 4.6 out of 5
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"Depends on how many places you are going to visit."

3

Not really worth it for children from non EU, we travel from UK and the Acropolis Museum charges €10 for children even they had their own turbo pass which is included this site.
If you are thinking to explore more then the (6 most famous sites ) then may be worth it to get the turbo pass , if not don’t think this is a best deal.

"Unfortunately many events were closed"

3

We have used the Turbopass on past trips and generally were satisfied. This trip many venues were closed and this voucher came with two barcodes. We read the information but failed to remember at separate bar code was needed, we ended up paying separate admission for two events. Needless to say when I’m on vacation I don’t want to think about these types of details.

"Turbo Pass - satisfied but not entirely"

3

Turbo pass can be of great value, but I think that you made me pay for my daughter of 14 years old from EU country even though she could get for free with her identity card. Maybe you made me pay for her as well for the drop of and drop off bus... Because even with the Turbo Pass, as she did not get her child entrance ticket, I had to queue for her to get a free entrance ticket at the Acropolis gate, so it did not allow me to skip the queue - hopefully that day as we were there at the opening, there was not a long queue... It was so hot (34 degrees Celsius that it is impossible to visit all the archeological sites. Turbo pass was of great value for combining the drop on drop off bus (for visiting Athens and for its beaches), the entrance to the Acropolis/Parthenon site and to the Acropolis museum...
Moreover, I did not get my Turbo ticket pass automatically after payment per credit card - I had to recontact you in order to get it by return of e-mail. For the rest, everything was fine.

"athens pass with cruise"

3

we bought Athens pass for 2 days which is all inclusive. it included hop-on, hop-off and access to certain museums ( it does not include New Acropolis museum) and we got discount for one day cruise to visit 3 islands. Discount part was good.

But we were not happy with the hop-on hop-off service as the bus was irregular, on first day, the bus did not take the prescribed route, deviated , went all around and reached our destination Monastiriki after almost 45 minutes.

expensive, for the value it provides.

"Needs more time"

3

I found getting the actual pass expensive. I had to have it sent by post to Australia: an expensive operation. I found getting the free public transport was useful for 72 hours. However, I didn't have time to see all the things I wanted to, so I felt overall the pass was expensive. Perhaps if more museums and events could be free with the pass, it would be worth it. For example, if there were an ancient Greek play showing, I would have gone to see it, but only if it were covered (even discounted) by the pass.

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"very heterogeneous"

3

The pass itself is a great thing. But the city tour was the worst I've ever done. Little information and long periods of silence, where it would have been time to tell a little more. The two city tours should actually work with Google electronic translations, which is really bad. The guide thought it was so bad that it made it an individual guide. This in turn was absolutely awesome (the more so, since he was not a "trained" guide), so we made both tours in a row (thanks at this point to this great guide whose name I unfortunately do not know). But it was a good thing to come to him ... Everything else worked very well and is highly recommended.

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"There was a lot wrong this time."

3

The good experiences of the years before could not be fulfilled this time. Why? Because the passport was not complete, because I could not "explain" it to anyone in advance, because a solution was secured for me, but I have not been in contact for two weeks. The truth is: All the staff were very polite and willing. Whether my problem (I had to buy tickets in Athens for!) Was solved, my credit card statement will tell me.

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"Sounded better than it was"

3

Unfortunately, the passport for athens does not hold what I thought. I had only good experiences with the passports in Rome and London. In Athens, I was disappointed. Unfortunately, only the local traffic and the acropolis was there. I had to pay all the temple facilities on site even though it was in the description. At least I read it that way. That was very annoying. And so I could have saved myself the pass also.

Reply from Turbopass Dear Customer, We regret to read that the Athens City Pass did not meet your expectations. The Athens City Pass Classic includes the Acropolis Museum and the entrance to the Acropolis with the Parthenon and the north and south slopes, but not the entrance to the acropolis grounds. This last attraction is only included in the Athens City Pass Complete. Best regards, Your Turbopass Team

"Instructions on use were not clear"

3

The instructions for what was included in the packet and what to use where was not clear! In hind sight, I now know what I needed to do with everything in the packet that was sent to me. But not having traveled abroad before, when I got the packet, it just wasn't clear what I needed to take with me to each historical site to get in. So I ended up having to pay for several sites at the gate, even though I'd purchased the Athens City Pass. It's a good value, if you use it. But to avoid any issues, just take everything in the packet along with you to each of the sites and museums.

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"The pass did not bring us as much as we thought"

3

We thought that also the entrance to the Acropolis would be there and have bought the pass. The only advantage we had was that we did not have to queue in the Acropolis Museum. The city tours were ok, but could also be booked locally.

"Zügiges reisen "

3

Good connectivity and frequency of the buses, helpful staff at the stops to guide the tourists. The audio guide on board was not much informative, we missed the historical information.

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"Disappointed"

3

I actually expected more. Since I'm not a big museum goer, the pass had brought me almost nothing. A city tour with the tourist bus, that's it. I could have had cheaper. For the attractions such as Acropolis you could not use the pass. Was disappointed.

Reply from Turbopass Thanks for your review! Please note that in addition to the 2-day Hop-on Hop-Off City Tour and the Acropolis Museum, the Athens City Pass MINI also includes a mini train through Piraeus and a variety of discount partners. The CLASSIC Pass also includes free transport and access to the Acropolis; the COMPLETE Pass additionally various archaeological museums as well as the entire banister of the Acropolis. The exact overview of the various options can be found directly on the main page https://www.turbopass.de/athen-city-pass

"Athens City Pass"

3

We realised at the bus stop that we could buy our tickets from the driver for 16 EUR each, but instead we had to walk under the sun to the first stop of the route in order to redeem our vouchers for 29.90 EUR each. Our Mini Turbo Pass supposed to include admission to the New Acropolis Museum, but they made us to pay 3 EUR for our 10 years old son at the sight, because his free admission bar code was not provided by turbo pass on the printed voucher.

Reply from Turbopass Thank you for your feedback! We are sorry to hear that you weren't satisfied with your Athens City Pass MINI. Please note that this option does not include public transport. It does include a 2-day-ticket for the hop-on-hop-off bus and the mini-train.
Regarding the New Acropolis Museum, we state on our website that it is free for minors under 18 years old but that Non-EU-citizens might be asked to pay a fee of 3€.
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"Easy online order, value for money Top"

3

Ordering on the internet very easy and fast.Use of the hop-on-hop-off bus possible without problems (although the staff was a bit surprised at how the tickets were printed to us - that was necessary, the pass alone was not enough) At the Akropolismuseum ( contrary to the announcement on the homepage of Turbopass) once more to make a ticket (at the group entrance, which went a bit faster than for single tickets) - therefore only 3 stars

"Not good for Athens"

2

The prices in the months of February are very low and this ticket is very expensive.
Ex. Philopappos Hill & Mount Lycabettus –Viewpoint - private area all for a fee this ticket is not accepted

"Accepted in Hop on Hop off and the New Acropolis Museum."

2

We got the Athens mini pass via web and please be advised there is no office where you can exchange it to a card or get information from anyone.
We started getting trouble as soon as we got there and tried to use the Airport Metro. In the city pass advatages overview you can read \"Free use of the public transport in Athens\" but when we asked the guy from the Metro he stated he didn't know what this was and we would get a fine if we didn't purchase the metro ticket for 8€.
Everything we found an information office we would enquire but noon really knew about this or where to get infromation and evetually a lady in Syntagma Square told us there used to be an office in the airport but it is now closed.
We were able to used it in the Hop on hop off bus and the New Acropolis Museum but still felt like we were scammed for this.

Reply from Turbopass Thank you for your feedback! We are sorry for any inconveniences you experienced with the Athens City Pass. However, the MINI Pass does not include the public transport - we state this several times on our website. It includes two days of hop-on-hop-off bus tours, the mini train, 3 walking tours, the New Acropolis Museum as well as plenty of discounts on further attractions and shopping. Moreover, the MINI Pass does not have to be picked up anywhere as it is an e-ticket which you receive by email. We also state this on our website.
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"The Athens Pass is not worth it"

1

The pass unfortunately does not include many museums / attractions (eg Benaki Museum, Panathinaiko Stadium, Byzantine Museum, just to name a few). The money saving was zero with us. Worse, the Athens Pass is completely unknown in Athens, which means one is not told that the particular museum does not participate, one simply does not know the passport. Also, the exchange for a ticket to the Acropolis and the Acropolis Museum is awkward. For other passes (London, Florence, Copenhagen, just to name a few), there are dozens of participating attractions, you go with a plastic card directly to each entrance (with signs for the local passport), shows it there (it is scanned) and everything is beautiful. Not so in Athens. At the Acropolis Museum, the passport was unknown to either the security man or the lady in the dressing room. Only thanks to our persistence and inquiries at the box office, we were exchanged a ticket for the museum at the group cash desk.

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"No time savings with children"

1

We bought the pass for 2 adults and 1 child to avoid the queues at the ticket office to the Acropolis. For the adults, the ticket was there, the passport was just a note with the note that children under 18 years must pay no entrance fee. The children also need a ticket to get through the turnstile. So we had to hire anyway to get a free ticket. Other visitors, who also bought a ticket in advance, had always received one for the children. The whole thing was very annoying.

Reply from Turbopass Thank you for your feedback. We regret that you had to wait a long time. Meanwhile, we have optimized the Athens City Pass. Since June 2019 children receive the (free) ticket at the same time as the adults.