We realised at the bus stop that we could buy our tickets from the driver for 16 EUR each, but instead we had to walk under the sun to the first stop of the route in order to redeem our vouchers for 29.90 EUR each. Our Mini Turbo Pass supposed to include admission to the New Acropolis Museum, but they made us to pay 3 EUR for our 10 years old son at the sight, because his free admission bar code was not provided by turbo pass on the printed voucher.
Ordering on the internet very easy and fast.Use of the hop-on-hop-off bus possible without problems (although the staff was a bit surprised at how the tickets were printed to us - that was necessary, the pass alone was not enough) At the Akropolismuseum ( contrary to the announcement on the homepage of Turbopass) once more to make a ticket (at the group entrance, which went a bit faster than for single tickets) - therefore only 3 stars
The prices in the months of February are very low and this ticket is very expensive.
Ex. Philopappos Hill & Mount Lycabettus –Viewpoint - private area all for a fee this ticket is not accepted
We got the Athens mini pass via web and please be advised there is no office where you can exchange it to a card or get information from anyone.
We started getting trouble as soon as we got there and tried to use the Airport Metro. In the city pass advatages overview you can read \"Free use of the public transport in Athens\" but when we asked the guy from the Metro he stated he didn't know what this was and we would get a fine if we didn't purchase the metro ticket for 8€.
Everything we found an information office we would enquire but noon really knew about this or where to get infromation and evetually a lady in Syntagma Square told us there used to be an office in the airport but it is now closed.
We were able to used it in the Hop on hop off bus and the New Acropolis Museum but still felt like we were scammed for this.
The pass unfortunately does not include many museums / attractions (eg Benaki Museum, Panathinaiko Stadium, Byzantine Museum, just to name a few). The money saving was zero with us. Worse, the Athens Pass is completely unknown in Athens, which means one is not told that the particular museum does not participate, one simply does not know the passport. Also, the exchange for a ticket to the Acropolis and the Acropolis Museum is awkward. For other passes (London, Florence, Copenhagen, just to name a few), there are dozens of participating attractions, you go with a plastic card directly to each entrance (with signs for the local passport), shows it there (it is scanned) and everything is beautiful. Not so in Athens. At the Acropolis Museum, the passport was unknown to either the security man or the lady in the dressing room. Only thanks to our persistence and inquiries at the box office, we were exchanged a ticket for the museum at the group cash desk.
We bought the pass for 2 adults and 1 child to avoid the queues at the ticket office to the Acropolis. For the adults, the ticket was there, the passport was just a note with the note that children under 18 years must pay no entrance fee. The children also need a ticket to get through the turnstile. So we had to hire anyway to get a free ticket. Other visitors, who also bought a ticket in advance, had always received one for the children. The whole thing was very annoying.
Regarding the New Acropolis Museum, we state on our website that it is free for minors under 18 years old but that Non-EU-citizens might be asked to pay a fee of 3€.