Turbopass customers say
83 of all Florence ratings 4.7 out of 5
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"Is it really worth it?"

5

Many free entries to museums and an interesting city tour!

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"It is worth it!"

5

"Good value for the money"

5

Time is money and so our turbopass was worth it. I liked that the tickets were sent to us on line and we did not have to pick them up. We enjoyed our time in Florence

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"Florence"

5

Florence is a dream city! The tour of the Uffizi is an absolute must! To see these famous works of art with your own eyes is indescribable! With Turbopass it's faster, you do not have to stand in a long line, you just come at a certain time. Piazzale Michelangelo is beautiful especially at sunset!

" Great Value! "

5

The Florence pass was amazing! Allowed us to do all that we wanted and more! The best part was they were able to schedule both the Academy and the Ufrizi Galleries in the same day! I did not get the public transportation portion of the pass because Florentine culture encourages walking and does not have much public transportation.

" Good if you had your fill of museums "

5

Check out the Uffizi Gallery and the Gallery Academia. The walking tour was incredibly useful to get a sense of everything around Florence. Again, keep in mind that certain places require you to be there by a certain time.

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"It really made life easy to have the ticket ahead of time. Sometimes it was a little difficult to find the meeting point. In front of the Academia the orange fl"

4

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"Top app"

4

Thanks to the app we found the places to visit very easily, plus a short audio summary provided additional information on the site and its history...

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"Not quite like in the prospectus"

4

Medici Museum was not included, otherwise it worked well with reservations

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"Reservations are great"

4

The advantage of reservations is that you don't have to wait long. Unfortunately, the signs in Florence, where you can exchange and redeem something, are not good. Was at the wrong card issuing station a few times and then had to queue again. I wasn't the only one either. Notes on the passport would be very helpful.

"Good value if you see everything. "

4

Skipping the long lines is great. Be warned though : if you miss a scheduled time you are out of luck and have to pay again. Check your days and times carefully. If you are from the U.S. remember - the day is before the month!

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"A few highlights were missing"

4

(+) Uffizi / Galleria dell'Accademia incl. Timeslot booking was great> had everything worked well the city guide was good and revealing (-) otherwise I found (in retrospect) the offer but a bit "mau". In particular, I was in need of:> the Medici Chapel> all the elements of the cathedral> Palazzo Vecchio In my view, the offer should be extended to include these sights.

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"very satisfied"

4

Through the City Pass we have spared the queuing at the Uffizi. The time saved we were able to visit more sights.

"Time savor"

4

It was spring break for the schools when we were there at the end of March. So the lines were very long with teen age Italians. Being able to go to the front of the line gave us more time to see things and not waist our time waiting in line. Well worth the cost of the city pass.

"Good value. "

4

We were very pleased with the Firenze City Pass. The DaVinci Museum was very nice and I don't think we would habe visited it if it had not been included in the city pass. Only disappointing thing was the city transportation ticket that we purchased. We only used it once. W may habe used it more if it had come with a city transportation map that we could have figured out before hand. The map would have helped show bus stops, and bus numbers for particular destinations.

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"Short trip to Florence"

4

Florence is a great city and I really liked it. There are many interesting museums and you could spend weeks watching everything. For 2 days worth the CityPass therefore not in my opinion. Many attractions are not included at all and apparently there are also different city passes. You should inform yourself in advance. As were in the booked 2 days in the Uffizi and the Galleria dell 'Accademia. Since you have to select a time slot in advance, this has unfortunately overlapped with the planned city tour, which takes place only once a day. But otherwise everything went smoothly on site with the Citypass.

Reply from Turbopass Thank you for your feedback! We regret that you were not completely satisfied with our Florenz City Pass and would like to thank you for the important information that we like to include in the product optimization.
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"Difficulties getting to museums"

3

Pre-ordered: Uffizien and Galleria dell' Accademia. Entrance tickets had to be delivered by Slow Tour Tuscany. It was very difficult for the following reasons; 1) Accademia Gallery: 30.07.2023 09:00: we found by chance a representative of Slow Tour in front of the entrance who was not expecting us. He was there by chance, not expecting customers until 10:00 a.m. We were supposed to have emailed them with the City Pass in advance. However, we assumed that Turbopass had forwarded our reservation. They still gave us tickets for 9am and with direct entry. 2) At the request of the Slow Tour representative, we sent the City Pass to an email address that did not exist. 3) Uffizi Gallery: 30.07.2023 14:00: Tickets had to be picked up at the address Lungarno Acciaiuoli 10. It took me 30 minutes to find this address 300 meters from the museum in a street whose numbers repeat with different colors (10 in blue at 10 meters and 10 in black in a somewhat hidden courtyard 300 meters beyond Ponte Vecchio). Having gotten ahead, we were finally able to enter the museum in time. Conclusion: a) your communication with Slow Tour Tuscany is insufficient. b) the information for this company regarding the meeting point to receive the tickets is imprecise. In the end, we were able to do everything but we sweated and doubted too much to get the tickets.

"Good but not enough"

3

Florence is an amazing and romantic city. Unfortunately, a visit to the Palazzo Pitti and the Boboli Gardens are not included in Florence City Pass. I would also like to had a ticket in the Palazzo Vecchio. We went with tickets to the Uffizi Gallery and the Academy Gallery at the time indicated in the tickets without any problems. Be sure to visit Florence! This is a beautiful city, delicious food, super art collections, street markets for leather goods.

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"2 days pass bought"

3

I'm sorry that I bought the passport. Entry into the Uffizi (included) could not be made possible for us, but you only learn this after you have already paid for the pass. The one-hour city tour of "mytours" was below average and what was told there, was to be experienced in each guide beforehand. That one has a "fastlane", is no longer true. Without booking the "galleria del 'accademia" you would not have preferred the turbo pass. I would rather have what interests me, before book in the individual time window.

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"expensive"

3

Price is high. Many museums were not included. The included museums were partly cheap anyway. The city map is extremely superficial. The only advantage was the time-saving access to the Uffizi and the Academia.

Reply from Turbopass Dear customer, thank you for your feedback. Which museum did you miss in our Florence City Pass? Our product managers are happy about every suggestion. Best regards, Your Turbopass Team