Turbopass customers say
1047 of all Hamburg ratings 4.8 out of 5
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"Practical and fluid"

4

The Turbo pass allowed us to be very flexible and to have access to our visits very easily. We were able to enjoy the most common attractions: city tour by double-decker bus/port visit by boat/the Rikmers sailboat/the Cargo boat/the panoramic view of St Mickael I had also subscribed to the transport supplement in common which allowed us to take transport without asking questions. We went to Blankenese and took advantage of the ferry. In conclusion: the pass is profitable (if you want to go sightseeing) and practical.

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"Blacklight mini golf"

4

Unfortunately there were problems and unfriendly staff. We hadn't made a reservation, which was clearly our mistake, but as there was still space we made a reservation on site. Beforehand it was not possible to redeem the pass, even though there was space. After 10 minutes of discussion it was possible. Very sad, because that spoiled the fun of the game.

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"A day in Hamburg"

4

We were traveling in Hamburg with friends from Bavaria. After initial difficulties, everything worked out well. First we did a city tour with the Hop On Hop Off red line. Afterwards we went straight to the ship and took a harbor tour. Then we took the elevator up to Michel and had a really nice view over Hamburg. At the end we were in the Panopticon. Our friends were thrilled and we had a lovely day in Hamburg. What is important, however, is that you should start your city tour and harbor tour at the landing stages. You can convert the cards into tickets at the info points there.

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"We can recommend the Hamburg City Pass"

4

We can recommend the Hamburg City Pass if you are staying for a week. Booking the neighborhood tour and the tour to the fish market is highly recommended. We had no complaints and the vouchers were accepted everywhere without any problems. All in all it was the right decision for us. Unfortunately the City Pass app didn't work.

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"Overall, a cheaper offer than its competitor, the Hamburg Card"

4

You save a lot compared to your competitor, but you have to be clear that the offer is limited and many attractions are not included or are discounted. We were particularly disappointed that the most important attraction in Hamburg, the Miniatur Wunderland, was not included.

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"Hamburgkurztrip"

4

Very good with a local transport ticket, free travel on ferries too. Several entrance fees included

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"One week in Hamburg"

4

There was a lot to see, on the first day we took the city tour bus through the city. This meant you could learn a lot and make a plan for what you wanted to do. Since we were flexible, we booked a Lion King ticket at the train station, it was a third cheaper and we could go to the show straight away in the afternoon. Worth seeing

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"Hamburg with a City Pass is worth it"

4

Everything worked wonderfully, the City Pass includes all the main sights. The miniature wonder world in the warehouse district would be great. Good value for money, recommended.

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"Experience versatile Hamburg at low cost"

4

If you want to visit a city, you want to experience as much as possible in one day and at a reasonable price. With the Hamburg City Pass, a friend and I were able to get to know the diverse city of Hamburg. First we went through Hamburg with the hop on hop off bus. A harbor tour was also a must. In addition, many museums were looked at, since we had free entry. As a result, we also got a taste of museums that we might not have gone into otherwise. We particularly enjoyed the Panopticon and Cap San Diego.

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"Good pass with many offers"

4

" Gut "

4

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"The Turbo Pass was worth it"

4

We were able to drive from A to B in a relaxed manner with the Turbo Pass. Visiting many museums that are included ... really a great thing!

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"A nice day with the turbo pass"

4

We had the turbo pass for one day and especially loved the hop on hop off bus tour and the boat trip! It was also great on the Michel.

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"Experienced many great things"

4

We were in Hamburg for one day and bought the City Pass with local transport. Simply great! Harbor tour, hop on hop off, public transport - that would have cost us a lot more. We would have gladly done the Alster trip, but it didn't take place in the afternoon, although during the tour before that it was written at the landing stage that it would also run again at half past four. Unfortunately we had to take another company and pay extra.

Reply from Turbopass Dear customer, thank you very much for your kind feedback. The Alster trips take place from Friday to Sunday. The provider always publishes current times on its website. We are sorry that you could not take the Alsterdampfer in this case and we apologize for the inconvenience.
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"Turbo pass with pleasure again!"

4

There were four of us (2 adults + 2 children) in Hamburg for 3 days and we made full use of the turbo pass. Unfortunately, the pass did not count in the dungeon in August, the children would like to be in there too. The tour to the Elbphilharmonie and Kiez was great!

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"Overall good"

4

The pass is a good idea but only if you want to see many of the sights. You probably save a few euros with it, but at least. What annoyed me, however, is that after a year of pandemic no precise information is given about where there are impairments - you still have to pick everything out yourself.

Reply from Turbopass Thank you for the kind feedback. The information on the partners is kept as up-to-date as possible. The times of the pandemic mean exactly that: new changes are constantly occurring. We ask for your understanding and forbearance and wish all Hamburg visitors a great time with the Hamburg City Pass in the most beautiful city in the world.
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"Recommended for sightseeing"

4

With the Turbo Pass we visited museums that would otherwise probably not have been on our list (e.g. Hafenmuseum, Ballins Emigration Museum, Speicherstadtmuseum ...). We were really pleasantly surprised by the advantages and really saved ourselves money. Although we were in Hamburg for a long time, we weren't able to take full advantage of all of the advantages. We also recommend the free guided tours (landmark tour and Kiez tour) as the guides turn these tours into "atypical" city tours with their stories - something different. It was difficult to get the pass: many advance booking offices do not offer it or have closed due to Corona. Unfortunately, we were late at the airport. So we booked it online. Since a printout of the ticket is required in the transport companies, we had to do this in the hotel. It would be great if this were valid online.

Reply from Turbopass Thank you for your feedback. It is true that some of the on-site sales points are closed or that the opening times have been adjusted. The best way to do this is to buy it online directly on our website. You can use the PASS digitally anywhere, but the inspector in the local transport needs the printed version of the local transport section. Hamburg local transport has not been able to remedy this fact to this day. We can stand up for it again. All the best. We look forward to your next visit.
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"Worthwhile with a small drawback"

4

I used the Hamburg City Pass for my summer vacation in July. If you use a lot of offers in a meticulous way, it is very beneficial. Only three or four museums had difficulty handling the QR code or didn't even know they were using it. One museum lady was very impudent because she passive-aggressively blamed her ignorance on an alleged expiry of the passport. Unfortunately, that was very annoying. Otherwise great.

Reply from Turbopass Thank you for your feedback. We are happy to follow up with the partners and ask for a brief briefing from the new cashier staff. We will hope for the understanding of the travelers for some time. We apologize for the inconvenience and would be delighted if you had a good time in the most beautiful city in the north.
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"City Pass Hamburg is worth it"

4

Basically, the Hamburg City Pass was a great thing. Since we had "big plans" for our week-long visit to Hamburg, it was also financially worthwhile and it was nice not to have to rummage around with money or cards. In addition, all the sights and activities that we wanted to see were included. Often, however, the City Pass was not known at the cash registers and colleagues first had to be brought in who were familiar with it and knew how it should be billed. A suggestion for improvement: The period of validity should be printed and not just "hidden" in the code. We booked the pass for 7 days half a week before the start of the journey. Since only the purchase date was printed on, after a week had passed since the purchase, we often got the passport back with the words: "It has expired". But overall a great thing.

Reply from Turbopass Thank you for your valuable feedback. We will continue to rely on the understanding and patience of Hamburg visitors and CityPass buyers until everything runs smoothly again. Feedback of any kind is extremely important to us and thank you for contacting us. We include every review in order to improve our products and service, insofar as we can influence it. We will point out to the partners that the staff at some checkouts did not recognize the City Pass straight away. This may be related to a change in staff. The Hamburg City Pass has been active for almost 10 years and is a very successful and established sightseeing pass.

"Still worth it as long as you calculate!"

4

We had a great time in Hamburg using the Turbopass. Remember to map out your trip and calculate how much you are saving based on the attractions you want to visit.