Turbopass customers say
1051 of all Hamburg ratings 4.8 out of 5
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"Recommended for sightseeing"

4

With the Turbo Pass we visited museums that would otherwise probably not have been on our list (e.g. Hafenmuseum, Ballins Emigration Museum, Speicherstadtmuseum ...). We were really pleasantly surprised by the advantages and really saved ourselves money. Although we were in Hamburg for a long time, we weren't able to take full advantage of all of the advantages. We also recommend the free guided tours (landmark tour and Kiez tour) as the guides turn these tours into "atypical" city tours with their stories - something different. It was difficult to get the pass: many advance booking offices do not offer it or have closed due to Corona. Unfortunately, we were late at the airport. So we booked it online. Since a printout of the ticket is required in the transport companies, we had to do this in the hotel. It would be great if this were valid online.

Reply from Turbopass Thank you for your feedback. It is true that some of the on-site sales points are closed or that the opening times have been adjusted. The best way to do this is to buy it online directly on our website. You can use the PASS digitally anywhere, but the inspector in the local transport needs the printed version of the local transport section. Hamburg local transport has not been able to remedy this fact to this day. We can stand up for it again. All the best. We look forward to your next visit.
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"Worthwhile with a small drawback"

4

I used the Hamburg City Pass for my summer vacation in July. If you use a lot of offers in a meticulous way, it is very beneficial. Only three or four museums had difficulty handling the QR code or didn't even know they were using it. One museum lady was very impudent because she passive-aggressively blamed her ignorance on an alleged expiry of the passport. Unfortunately, that was very annoying. Otherwise great.

Reply from Turbopass Thank you for your feedback. We are happy to follow up with the partners and ask for a brief briefing from the new cashier staff. We will hope for the understanding of the travelers for some time. We apologize for the inconvenience and would be delighted if you had a good time in the most beautiful city in the north.
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"City Pass Hamburg is worth it"

4

Basically, the Hamburg City Pass was a great thing. Since we had "big plans" for our week-long visit to Hamburg, it was also financially worthwhile and it was nice not to have to rummage around with money or cards. In addition, all the sights and activities that we wanted to see were included. Often, however, the City Pass was not known at the cash registers and colleagues first had to be brought in who were familiar with it and knew how it should be billed. A suggestion for improvement: The period of validity should be printed and not just "hidden" in the code. We booked the pass for 7 days half a week before the start of the journey. Since only the purchase date was printed on, after a week had passed since the purchase, we often got the passport back with the words: "It has expired". But overall a great thing.

Reply from Turbopass Thank you for your valuable feedback. We will continue to rely on the understanding and patience of Hamburg visitors and CityPass buyers until everything runs smoothly again. Feedback of any kind is extremely important to us and thank you for contacting us. We include every review in order to improve our products and service, insofar as we can influence it. We will point out to the partners that the staff at some checkouts did not recognize the City Pass straight away. This may be related to a change in staff. The Hamburg City Pass has been active for almost 10 years and is a very successful and established sightseeing pass.

"Still worth it as long as you calculate!"

4

We had a great time in Hamburg using the Turbopass. Remember to map out your trip and calculate how much you are saving based on the attractions you want to visit.

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"The opening times of the attractions were partly wrong!"

4

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"Turbo Pass"

4

It was totally worth it. Especially the option with local transport. She really enjoyed the harbor tour and the guided Kiez tour. The next time I will definitely order the Turbo Pass.

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"Highly recommended, all good."

4

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"City Pass is worth it if you do a lot"

4

Hamburg offers many facets. The hop on hop off bus ride was great at the pass. So you could get a good overview and get off at your favorite place. Unfortunately we could not do the Alster tour with the pass, as this ship had technical problems. Unfortunately, the Kitztour was also a flop, as no one came to take the tour at the specified time. Therefore unfortunately only 4 out of 5 stars.

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"Unfortunately without a tour of the Alster"

4

All admissions and trips worked without any problems. Hamburg is worth a trip. Unfortunately, the steamer was broken and a tour of the Alster was not possible. So we had to book or pay for this trip.

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"Great, stress free, good investment"

4

Everything worked out great. It was very stress free when you wanted to see things and you could just walk in. If you want to see a lot and do a lot in a short period of time, then the Turbopass is definitely a good investment, as you can also use the bus, subway and so on. As soon as your feet hurt too much from sightseeing, you can simply use any public transport.

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"Hamburg, worth a trip ..."

4

Basically, the Hamburg City Pass is a great ticket, definitely to be recommended ... I don't know if it was due to Corona that you had to register for many things online, but that might have to be explicitly explained in the descriptions. It was definitely not the last time, I have planned a few more city trips and I am sure that a City Pass will be available again.

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"Worth it"

4

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"Good idea!"

4

We were able to make good use of the turbo pass. Unfortunately, because of Cororna, it was not possible to visit everything that was planned. Nevertheless, we saved around 45 € in Hamburg within two days by using the Turbopass.

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"A City Pass will be bought again in the next city!"

4

The turbo pass for Hamburg has a lot included. It's a great mix of a harbor tour, various museums and city tours or trips. Local transport was also important to us. There is therefore one minus point: Due to the Corona restrictions, some offers were not available because they were closed or extremely limited in time. So we couldn't take advantage of many offers. Nevertheless, the same price was charged as usual. A small adjustment would have been desirable here, then full marks would have been awarded.

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"Great offer"

4

You can really experience a lot with it saving a lot. Only there are 2-3 things on the passport and then they say they don't participate. But more in the restaurants. The next time gladly again

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"Successful two days in Hamburg"

4

We liked it very much.

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"Price / performance ratio great"

4

Good description of the attractions offered. We solved the Citypass at short notice and therefore had almost too little time to coordinate the offers. We'll get better next time :)

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"Super Pass"

4

The Hamburg City Pass is worth it if you want to see a lot in a short time. Unfortunately, at the time of our trip, many attractions were closed due to renovation / company holidays, we only noticed this on site, so it was not quite as worthwhile as planned. But you could still look at it a lot and save a lot of money for museums that you might not have seen otherwise.

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"Great thing Hamburg City Pass"

4

Good thing this pass, seen a lot and always again!

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"Halloween in Hamburg"

4

The Turbopass was worth it for us in any case, there are almost all highlights included, only the miniature wonderland we have booked extra. At the Hamburg Dungeon, unfortunately, you could not reserve a timeslot, but only in the morning for later in the day. Because we necessarily on the evening of 31.10. wanted to go in, we had to go there twice. All in all, there is nothing to complain about, I would also recommend the pass to friends when they travel to Hamburg.