Turbopass customers say
1047 of all Hamburg ratings 4.8 out of 5
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"Holiday in Hamburg"

3

We booked the Hamburg City Pass for 2 days. At the Alsterrundfahrt we were sent on by the individual providers, because only one ship has accepted the turbo pass. The ride with the St. George was very informative and we were pleasantly surprised, as the other providers commented on this ship a bit derogatory. The next surprise was that only "The Red Biplane" recognized the Turbo Pass, so you have no choice which Hop on hop off bus you can choose. Also with the harbor round trip we had to search the offerer Barkassen-Meyer first laboriously, it was offered only a harbor round trip of an hour, everything else was not included in the turbo pass. The price-performance ratio is okay, but the services offered are quite limited.

"two days City Pass"

3

The main problem was that it was not clear that even with a two days pass was not possible to use twice the Harbor Boat Tour and the hop-on-hop-off sightseeing tour by bus.

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"Hamburg"

3

The Elbphilharmonieführung was disappointing. Not seen anymore as the free visitors. A little more insight would have been appropriate.

" Saved a little bit of money. "

3

We saved a bit of money with this pass. Unfortunately a lot of the attractions did not have any English language options which made the tours not as good they could have been. We also had some issues redeeming the pass at some vendors. It ended up ok, but could have done without the hassle. The maritime museum was surprisingly large and probably the best place we used the pass for.

" Everything you need in a city "

3

Hamburg has everything a city can offer - parks, rivers, beautiful churches, amazing food.

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"Three-day trip"

3

The Hamburg City Pass is already great, because you can drive worry-free by train and bus. The multitude of visitable museums on the labels leads one to think that one has free admission to all museums. This is deceptive - because the really good things are unfortunately not included. But you get a certain discount for these facilities (eg Miniaturwunderland, Kunsthallle etc). In good weather, the combination of harbor tour and city tour with the red buses is recommended in advance and to dwell on the various points.

Reply from Turbopass Thank you for your feedback! The Kunsthalle has recently been included free of charge in our Hamburg City Pass. All attractions and services included free of charge can be found here: https://www.turbopass.de/hamburg-city-pass
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"Pleasant but too expensive"

3

It was very pleasant to have the HH-City-Pass for 3 days on our Hamburg city trip. Much of HH can be reached very well within walking distance and for more distant destinations the daily / multi-day ticket is the best choice for the HVV. You can then book individual attractions, but you are free in your choice.

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"Worth only for adults"

3

The City Pass is actually a good idea. The disadvantage is that you have to create a certain number of sights on the day of validity, so it pays off.

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"Citytrip Hamburg"

3

Card usage could be made easier by giving direct access to the various museums or tours. Partly you had to get orginal tickets at the designated provider. Only one could not find the offerers partly because not well written was (for excample. Harbor round trip), boat quickly found, but were sent back to the office to get the right tickets. Was not so easy on the jetty because 613m long and many providers. Possibly. also inform hotels and accommodations better about the map, so that, for example, about the accommodation ticket could be provided. Hoponhopof bus tour, behind the station building could not get in, sent us vaguely through the whole station to meet the buses in front of the station and then you had to first get an original ticket before boarding, on request, If you could also get behind the train station, we were told that this was the case (even with first use). So simplify this turbo pass, then you do not have so many idles. One could also refer to the station a small card for the turbo pass, as an A4 paper is sometimes quite cumbersome.

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"Great offer with a bit too high price"

3

I think you should be able to figure out whether the Hamburg City Pass is worthwhile for one. In most of the attractions and on the tickets you get other discounts, if one counts to the reduced number of people or has a coupon. So you only save money if you visit many of the sights in a short time or otherwise receive no discounts. Unfortunately, many of the attractions have a relatively short opening time. So I could no longer visit the exhibition in the prototype, because the employees already 15 minutes before the closing denied the entry. I was seriously told I should come back tomorrow, although I was already there, as a tourist no unlimited time quota is available and the entrance through the Hamburg City Pass was already paid. The staff at this exhibition were in no way helpful. Nevertheless, I have a lot of fun on this day (Hamburg Dungeon, original harbor tour, city tour Hop-on Hop-off bus, St. Michaelis Tower and Panoptikum). Overall the offer is very good, but should be cheaper or at least also for students, trainees and severely handicapped to be discounted in order to offer a clear advantage over the usual reductions.

Reply from Turbopass Thank you for your feedback. We are very sorry that you were not admitted 15 minutes before the official closing of the prototype museum. We will clarify this with our partner. We are pleased that you have experienced many beautiful things in the uncomplicated way with the Hamburg City Pass.
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"In some cases,"

3

Basically, the City Pass is a good idea because you do not need to worry about some things and can save money. If you want to see the city relaxed and only 1-2 attractions / wants to use, it can be cheaper you use the conventional variant tickets on site to purchase. The implementation with the providers I had to determine as a need for optimization. One example was the Hop-on-Hop-off-City tour. It was stated that the first bus leaves at 9:30. However, the bus driver does not accept a City Pass. A ticket must be issued at a nearby ticket counter. Unfortunately, this switch did not open until 10:15. This was nowhere described.

Reply from Turbopass Thank you for your feedback! We will gladly take your notice and will give you more details about the ticket-switch.
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"M + A. From Pforzheim"

3

We booked the Hamburg City Pass for 5 days. Basically a good thing. However, you should read the texts between the lines exactly. Hop-on-hop-off were contrary to our previous travel experiences in other cities only one day valid, which I think is not clear from the description text. Attention: Rathaus HH is free of charge for everyone. Guided tour costs also for the owner of the Turbopass also entrance (reduction 1 €). Highlight: guided St.Pauli tour - very flexible registration possible! Tour guide topp. In principle, you should calculate in advance whether passport is profitable!

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"Turbopass and Co, fits already, better than to pay individually"

3

We had the turbopass for three days. There are several maps, unfortunately and the explanations to it - well, other cities make it a bit clearer .... Advantage Turbopass: - Public transport - many admissions Disadvantages Turbopass: - Man creates not everything in three days - attractions (brewer's visibility ) You have to book longer - some attractions depending on the season (necessarily in advance) Hamburg is a nice city, Franconian - fits already.

Reply from Turbopass Thanks for your comment. The Hamburg City Pass consists of only one sheet of paper that you can print out. We think this is hardly practical. There are no cards at the pass. To see everything Hamburg has to offer, no one will be enough for three days. Find out what is most interesting for you and come back to visit the other highlights! As shown in Fig.
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"OK, overall good"

3

Overall, the price-performance ratio is okay. Topp guide with guide Felix in the HafenCity. Attention! The office of service providers, example Meyer barracks, is furthest away from the stop Landungsbrücken. Alsterboot was supposedly broken, but no indication received.

Reply from Turbopass Thank you for your feedback about our Hamburg City Pass! Thank you for your time in Hamburg. We are sorry that you could not carry out the Alsterbootrundfahrt as desired. The Alsterdampfer is a historical ship (built in 1876) and a single item, which is maintained during the working holidays with lots of heart blood and love, in order to be reliable during the season. Unfortunately, it can happen in rare cases that trips on individual days do not happen unexpectedly. We apologize for the inconvenience. We are looking forward to welcoming you again as a customer on your next stay in one of our destinations and to convince you of our service!
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"Beautiful tours, but the handling could be improved"

3

The actual tours and museums were very good. Unfortunately, you could not enter the bus and ship directly to the pass but you had to buy a ticket in different places with the ball. Where this was to do really is not clearly signposted. I had to ask at various points. It should now be possible to directly carry a digital pass the actions again without having to queue for a ticket,

Reply from Turbopass Thank you for your reference. For the harbor tour you get to where you can have the harbor cruise in the ticket office with the pass their free ferry ticket, also in the bus office for the city tour. This is solved so that you can easily find the right ships and buses and climb the same. In the documents that accompany your passport (Annex and travel brochure) the starting points are explained in more detail.
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"Hamburg City Pass for four people"

3

We were quite satisfied with the Hamburg City Pass, unfortunately we could not use all the attractions offered.

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"rather dissatisfied"

2

The many coffee houses were a hit, such as Motherland, Espresso house ...

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"Maximum 2 days"

2

Behind the Landungsbrücken, towards the Reeperbahn, there is a small park with benches. Great view to the harbor. Cool shops in Schanzenviertel.

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"The turbopass did not pay off for us."

2

We, 2 adults 1 teenager and 1 child, paid for the turbopass for 3 days 265 euro. If all the entrances plus on-site reductions together we had paid less. So it has not paid off for us. Of course one could have used even more of the offerings in the Turbopass, which went however in three days not out. The unused offers were also no longer particularly attractive for us to have to bring them to be absolutely only to come at our expense. It is worth mentioning that we did not have to go to the Hamburg dungeon, but it would not have lasted long on this day without a turbopass.

"Lohnt sich nicht"

1

Anders, als z.B. beim London Pass eines anderen Anbieters, sind hier sehr viele der interessantesten Einrichtungen nicht eingeschlossen. So fehlt z.B. die Hamburger Kunsthalle und die Deichtorhallen.
Die enthaltene Hafenrundfahrt geht nicht durch die Speicherstadt. Der Alsterdampfer ist ohne information hierüber auf der Website oder vor Ort einfach nicht gekommen. Wegen des Halbmaratons war am von uns geplanten Tag keine Hop-on, Hop-off Rundfahrt möglich Busrundfahrt Möglich, ohne dass dies zuvor Auf der Seite des Veranstalters angekündigt war.
Wir können also nur dazu Raten, Tickets vor Ort zu kaufen. Im Fall der Hafenrundfahrt und Citytouren erklären dann die konkurrierenden Anbieter vor Ort die Spezifika ihrer Angebote.

Reply from Turbopass Vielen Dank für Ihre Bewertung!

Der Hamburg City Pass jedoch beinhaltet neben dem öffentlichen Nahverkehr im gesamten Stadtgebiet eine Vielzahl an inklusiven Attraktionen, Touren und Museen, welche Sie unserer Website entnehmen können. Dazu gehört seit Mai nun auch die Kunsthalle Hamburg.
Das ausschließlich gute Feedback unserer Kunden bestärkt uns in hinsichtlich des Produkts in der Annahme, ein sehr gutes Preis-Leistungsverhältnis bieten zu können.

Bei einem stadtweiten Großereignis wie der Halbmarathon kommt es wie überall zu gewissen Einschränkungen an diesem Tag. Dies betraf alle Stadtrundfahrten. Daher sind sie mit dem Hamburg City Pass flexibel, wann sie welche Leistungen in Anspruch nehmen.