Turbopass customers say
211 of all London ratings 4.2 out of 5
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"Fasttrack is a cheat pack"

3

London was beautiful and we had a lot of sightseeing, maybe because we wanted to take full advantage of the turbopass. But Fasttrack / fast lane is a mogelpackung. At the tower, there is definitely no queue for fasttrack. The only advantage, you can queue up for groups and has to change the voucher from the Turbopass into a ticket. At Madam Tussouds there are many snakes, one is trained into a certain snake and is not faster than the others. We had nowhere a faster entrance. Also at our turbopass at the opening times of the tower \"daily at 9:00 clock\". We were early on Sunday, but unfortunately the Tower does not open until 10:00 on Sundays and Mondays. In the Hardrock Cafe, there was no discount, although we were four in the food, and when teenagers are 16 years old, they have to buy the adult Turbopass, although some attractions would still be worth the children's price, Pauls Church, so it is not worth it for this age class.

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"Problems with redemption"

3

We had ordered 3 London City passes before traveling. At the redeeming the vouchers we had however at several sights problems, because no number on the Voucher were printed. Otherwise there were a few small advantages and also the price was okay.

Reply from Turbopass Thank you for your feedback! We regret that this inconvenience arose for you at the time of the redemption and your documents were apparently not complete. This, of course, should not happen. We will contact you separately.
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"Time saver yes, money saving less"

3

(Especially London Eye and Madame Tussauds), money saving not really, but since I always do not like to walk with much money through the area, city passes are always a good choice for me. The turbopass is good for people who want to see only a few sights and maybe already several times in London were.

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"A nice time in London despite the start-up difficulties"

3

We had some difficulties before our trip; For example, the pass was not sent home, so we were pretty rotten before the departure and then had to pick up the pass at the station in London at 9:30 pm at a switch where the clerk had no idea at all. The delivery and the collection should be improved. The time in London was very nice, the kids had a lot of fun. Great is that in London state museums are free, the visit so free (but not for nothing - :)). It is recommended to buy a train ticket from Stansted (if you fly), because you can use the \"2: 1 action\" - buy two tickets but only pay one. The turbopass itself is helpful when you use ALL offers, otherwise you do not save much money and the \"overtaking\" is not really useful, because usually at the checkout are not soooo many people (the queue is usually at the inlet). At Madame Tussauds is privately organized and the longest queue ever was the \"Priority Line\", where we had to stand (2.5h wait). Very bad! My tip: Avoid Easter in principle, because all of Europe flies to London. But as I said: super city, weather was also ok, gladly again. Overall a 3 out of 5 for a great holiday with organizational problems on sides Turbopass.

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"Goes so ..."

3

We were not faster with the turbopass in the week after Easter. Madame Tussaud 2 hours waiting time !!! It was a bit cheaper, but not faster. Stupid is that you have to switch to the vouchers also.

Reply from Turbopass Thanks for your comment. Please note that there may also be a pass with waiting times (eg by means of safety measures). You save however against "walk ins" without pass up to twice the waiting time.
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"Package OK"

3

The package with the included entries for the price listed is OK. However, almost every London visitor has any package with the traveler can also use the preferred entrance. This means that the queue at the preferred entries (fast lane) is often longer than in normal ticket sales. As a major advantage, however, I see that I am able to set up my day trips in advance because of the discounts and the free entries, which are included in the London City Pass.

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"Basically good."

3

Many attractions included. Service unfortunately catastrophic !!!

Reply from Turbopass Thanks for your comment. We would like to learn more what service you complain where. We are dedicated to constant improvements, including investigations of partners. Sorry if anything for you (and us) was not satisfactory.
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"Short trip to London"

3

We found the idea that there is a London City Pass, really great. Because of this, we organized a pass starter for London. The pickup of the pass worked very well. But we felt that the passport was a quick and easy way to get in without a long run. But this is not so easy, because you have to hire the ticket switch. So we were not so pleased.

Reply from Turbopass Thank you for your feedback about our London City Pass! At the moment, we are revising the points and passport points you have already mentioned, in order to be able to offer an optimized product with further advantages and free attractions soon. We are looking forward to seeing you again on our next trip!
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"London City Pass"

3

Basically, the pass is ok. We have visited many museums - almost all of them are with free admission. The fast forward entrance to Madame Tussauds was not really necessary as almost everybody had that. Only for the Tower it was good but we went there when there were almost no visitors and therefore only had to wait 3 minutes anyway. So it hasn't really paid off. The Oyster card can also be ordered from here and picked up onsite at the airport.

Too bad, we thought the pass would be as good as in Paris again.

Reply from Turbopass Vielen Dank für Ihr Feedback zu unserem London City Pass! Derzeit überarbeiten wir die von Ihnen genannten Punkte sowie Inhalte des Passes, um in Kürze ein optimiertes Produkt mit weiteren Vorteilen und kostenfreien Sehenswürdigkeiten anbieten zu können. Wir freuen uns, wenn wir Sie bei Ihrer nächsten Reise wieder von unserem Service überzeugen dürfen!
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"Waiting, waiting, waiting"

2

No faster inlets! Nowhere. Not even Kensington Palace. You are just laughed at when you mention Turbopass. Not recommendable. The advantages are the cost savings at the attractions in the package. But hiring for hours makes any fun to no dignity I would not buy a second time more and also not recommend. Fast track nowhere !!!

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"awkward"

2

Mega cumbersome At every attraction such as bus, tower, ship, Ferris wheel, the pass has to be rewritten cumbersome means queuing or even change of location! Not recommended Idea good, execution bad

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"Think carefully...."

2

Unfortunately, this is (starter) even for versatile interested people to think carefully. With Madame Tussauds no advantage was felt, the waiting times to the cash register amounted to 1 hour and then to the inlet again 3 hours - with the result that we left it! The museums in London are free of charge and are advertised in the pass as a "bargain part" (no explicit savings, because anyway free!). You must have time for the Botanical Garden, as well as for the Wimbeldon Museum and the Shreck Tour you have to plan in advance. All in all, the passport was not worth it for us and we will not use it again!

Reply from Turbopass Dear customer, thank you for your feedback. Our London City Pass contains many top attractions. Whether the purchase of the passport pays off depends on the individual planning of the customer. Sincerely, Your Turbopass Team
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"Turbopass was not always turbo"

2

The turbopass always promises the Fastlane and gives the impression that it was the fastest but unfortunately one was often in the normal queue and could wait for hours. Annoying is that you have to exchange the vouchers only at one cashier to then join the normal queue we knew better from other cities

Reply from Turbopass Thank you for your reference. Unfortunately, depending on the time of day, there may be some longer waiting times during the season.

"Der Preis lässt sich kaum wieder reinholen"

2

Wir hatten den Starter Pass der schon recht viel kostet, aber gefühlt gerade mal eine handvoll kostenpflichtiger Attraktionen beinhaltet. Zunächst hört sich noch alles sehr gut an, weil in dem Pass wirklich viele Sehenswürdigkeiten aufgeführt sind. Bestimmt zwei Drittel davon dürften aber die vielen Londoner Museen sein, die ohnehin freien Eintritt bieten (kaum zu glauben in dieser ansonsten sehr teuren Stadt). Dadurch wurden für mein Empfinden Leistungen vorgespiegelt, die es in Wirklichkeit gar nicht gibt. Und wenn man für Ermäßigungen berechtigt ist (Rentner, Studenten usw.) zahlt man mit dem Pass selbst dann drauf, wenn man wirklich alle kostenpflichtigen Gutscheine darin nutzt, auch die einen eigentlich gar nicht wirklich interessieren (so wie bei uns).
Fazit: Es war schön gleich die Oyster-Card und einen guten Stadtplan von London dabei zu haben. Aber wenn es einem vor allem darum geht hiermit Geld zu sparen, sollte man zunächst lieber genau alles recherchieren was man besichtigen möchte und gut durchrechnen, ob es sich wirklich lohnt (hier haben wir uns leider nicht genug Mühe gemacht).

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"Superfluous for a 5-day vacation"

2

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"Several attractions closed"

2

Unfortunately at the time our trip was closed a lot including the London Eye. Thus, the pass has almost not paid off for us. One should inquire before buying if everything is open. The price should definitely be adjusted if several attractions are closed. The pick-up and invoice in an email would also be a clear improvement or at least a note in the billing email that comes a second mail this was unfortunately under.

Reply from Turbopass Thank you for your feedback! We regret that you were not completely satisfied with our London City Pass. We gladly accept your advice regarding the technical handling as a suggestion for the optimization. Regarding the closed attractions, we apologize. Please note, however, that our products are all-inclusive products whose actual usage period we do not request. In some cases, our customer service will be happy to help you promptly and in a timely manner to find an appropriate solution. Accordingly, we will contact you immediately.
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"Unfortunately, no particularly satisfactory product"

2

Basically, this would be a very good system: you buy online the tickets before you have to worry about nothing more and above all not have to be. Unfortunately, this does not work. In the description for the London City Pass, most of the attractions are that you can pass the ticket by the queue, you get a booklet with vouchers sent. These vouchers must be exchanged for a regular ticket. With this ticket box you have to stand up like everyone else, since a voucher does not use anything. Once you have your ticket, you have to go with this to the entrance and also there again (like everyone else). Unfortunately there is also an unpleasant news at Oyster Card. If you buy a regular Oyster Card at the machine, you pay 5 pounds deposit, which you then get back at the return of the card. However, if you order the Oyster Card, you will pay 5 pounds deposit, which will not be reimbursed as it is a Visitor Oyster Card. It would have been nice to have all this information before ...

Reply from Turbopass Thanks for your comment. The Visitor Oyster Card is not a regular Oyster Card for residents of the city and is not directly comparable. The Visitor Oyster Card contains several other advantages and you can (but do not have) to post them here.
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"The majority is uninteresting"

1

Shard was good, boat trip on the Thames was good, London Eye - well, if you are already there ... Shrekausstellung - yes, anyway, maybe for children, Madame Thussauds uninteresting and weak - not even Elvis was to see, Tower Bridge would be good at the vouchers. There are ... these supposedly shorter waiting times are not there - you wait everywhere just as long ... all in all, an overpriced ... London has so much to offer, you can save on this turbo pass ...

Reply from Turbopass Dear customer, thank you for your feedback. Too bad we could not get you excited about our London City Pass. Our passport contains great attractions. The decision as to whether the purchase of a passport is profitable or not depends on the customer who is responsible for planning his stay. Best regards, Your Turbopass Team
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"Very inconvenient!"

1

The settlement in London at the respective attractions is very complicated. The voucher must be exchanged locally in a ticket. For this one stands for a very long time. With the ticket exchanged you have to then turn again. So you have to calculate twice the time. That is not in proportion to the savings! Not recommended!

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"Turopass ... because of Turbo"

1

Unfortunately, there was nothing with Turbo ... you had to always turn to the cash register, like everyone else. I understand a door access differently. Only money saves you, but not time. I would rather buy the tickets on the internet, that's much faster.