Turbopass customers say
215 of all London ratings 4.2 out of 5
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"Unfortunately, no particularly satisfactory product"

2

Basically, this would be a very good system: you buy online the tickets before you have to worry about nothing more and above all not have to be. Unfortunately, this does not work. In the description for the London City Pass, most of the attractions are that you can pass the ticket by the queue, you get a booklet with vouchers sent. These vouchers must be exchanged for a regular ticket. With this ticket box you have to stand up like everyone else, since a voucher does not use anything. Once you have your ticket, you have to go with this to the entrance and also there again (like everyone else). Unfortunately there is also an unpleasant news at Oyster Card. If you buy a regular Oyster Card at the machine, you pay 5 pounds deposit, which you then get back at the return of the card. However, if you order the Oyster Card, you will pay 5 pounds deposit, which will not be reimbursed as it is a Visitor Oyster Card. It would have been nice to have all this information before ...

Reply from Turbopass Thanks for your comment. The Visitor Oyster Card is not a regular Oyster Card for residents of the city and is not directly comparable. The Visitor Oyster Card contains several other advantages and you can (but do not have) to post them here.
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"The majority is uninteresting"

1

Shard was good, boat trip on the Thames was good, London Eye - well, if you are already there ... Shrekausstellung - yes, anyway, maybe for children, Madame Thussauds uninteresting and weak - not even Elvis was to see, Tower Bridge would be good at the vouchers. There are ... these supposedly shorter waiting times are not there - you wait everywhere just as long ... all in all, an overpriced ... London has so much to offer, you can save on this turbo pass ...

Reply from Turbopass Dear customer, thank you for your feedback. Too bad we could not get you excited about our London City Pass. Our passport contains great attractions. The decision as to whether the purchase of a passport is profitable or not depends on the customer who is responsible for planning his stay. Best regards, Your Turbopass Team
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"Very inconvenient!"

1

The settlement in London at the respective attractions is very complicated. The voucher must be exchanged locally in a ticket. For this one stands for a very long time. With the ticket exchanged you have to then turn again. So you have to calculate twice the time. That is not in proportion to the savings! Not recommended!

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"Turopass ... because of Turbo"

1

Unfortunately, there was nothing with Turbo ... you had to always turn to the cash register, like everyone else. I understand a door access differently. Only money saves you, but not time. I would rather buy the tickets on the internet, that's much faster.

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"Weekend Getaway London April 2018"

1

I found the city pass unnecessary. Hire to get tickets and then wait in line for admission. Same result if the tickets are purchased locally. In plain text at Md. Tussauds 2 wait 1/4 hour, London Eye 2 hours. Thus, one can hardly take advantage of the pass, unless one plans a week. But because of no hiring or so no speech.

Reply from Turbopass Thank you for your feedback! Please note that for Madame Tussauds and London Eye we do not specify a shortened waiting period on our website. This service is available to Pass holders for the Tower of London, St. Paul's Cathedral and Kensington Palace. During the high season, there may be general waiting times at popular attractions such as Madame Tussauds or the London Eye. With Madame Tussauds you save by the use of the Travel Trade entrance yet waiting time compared to the regular entrance.
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"Rather disappointed"

1

I was very annoyed about the expensive turbopass. In London, we wanted to use the passport at the London Eye - and we had to learn when exchanging vouchers that this is not for an almost lane, but we have to stand up completely normal! Everything discussed at the checkout was not used - even if on the internet "turbo and fast track", on the voucher of the London Eye is nothing of it and therefore we got only a normal ticket! We were very excited because we bought four very expensive passes for the whole family, had planned a visit and missed it because we had to wait about 90 minutes. At the St. Pauls Cathedral there was also no fast lane, and at the tower also not! I was only stupid by the staff when I asked for the "almost lane"! The only thing he brought with the tower was that you had to change the voucher at the group switch and not at the normal switch, which made about 5 minutes difference.

Reply from Turbopass Thank you for your feedback! We do not advertise on our website with any fast-lane entry into the London Eye, so this information can not be found on the voucher and can not be claimed on the spot. Both at St. Paul's Cathedral and at the Tower of London, you get our passport privileged entrance and have to wait less than regular visitors. During high season, however, there may also be waiting times for these points in individual cases due to the high number of visitors. All in all, passport holders save time and money with the London City Pass and have the advantage of greater flexibility on the ground. We would be very pleased if you gave us the chance to convince you of your service on your next trip.
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"overpriced"

1

Compared to the normal prices that are available, your offer is overpriced. It is not pointed out at the time of purchase that the museums, for example, all can be viewed free of charge and that it is always said: either or. A so-called reward is waived.

Reply from Turbopass Thanks for your comment! We regret that you were not satisfied with our London City Pass. We explicitly point out the free museums on our website. With regard to the election options, we are currently reviewing our product to avoid such misunderstandings in the future.
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"It's not worth it!!"

1

Very poor value for money. Advantages were suggested which did not occur. Short queues, price advantages etc. Only the likewise purchased Oystercard is highly recommended!

" Low value for money "

1

Booking attractions individually online is cheaper and you need to use all vouchers to get the economic value of the gate prices.

Reply from Turbopass Thanks for your comment. Unfortunately there might be a mistake in your calculation, its not cheaper to buy every attraction individually, you will save with the Pass. As well you would miss without a Pass the convenient package and some hours less of waiting time :-)
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"London Travel"

1

Fast Track did not mention it though in the pass! With surcharge we had a waiting time of about 30 minutes, which was okay! There are too many visitors already tickets

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"Never again Turbo Pass!"

1

We booked the pass for pickup in Victoria Station. There were not known from this pass. How spent more than two hours to discuss before we called our phone from London to D.

Reply from Turbopass Thank you for your review and honest review. The inconvenience spot we currently unavailable to apologize. Our location on Victoria had only been a few days for us in operation, according to we have already held consultation your comments. We will be happy to welcome you to a later date and to be able to convince you of our service!
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"Disappointing"

1

I opted for the pass for the 10 days validity. purchased online, we would have paid the same and would not been so much under pressure. Queuing we had just because the coupons should be first redeemed in tickets. Most in the coupon book is already free in the ticket. The other discount offers were not interesting to us. Viewed we Madam Taussauds, London Tower, St Paul's Cathedral, small Thames boat tour, the cost, the rest nothing. Even when ordering I have read that London Eye OR Madam Taussauds, Tower of London OR Kennsington Palace. This then the coupon book was no longer suitable for us.

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"Not suitable for unaccompanied teens"

1

The London Pass is not suitable for unaccompanied youths. Unfortunately, that was not recorded or reported on the website. Even when telephoning wrong information was added thereto. In GB Adolescents may attend alone no attractions under 16 years, but must be accompanied by at least one adult. Unfortunately we could not pass the non-use and have the money spent in vain

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"Unconvincing"

1

Despite the CityPass must partially pending as all the others have the NOT pass. Many places of interest are included as "either / or".

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"Disappointing"

1

Turbo no question. 2 hrs Waiting time at Mime Tussaud!