Turbopass customers say
451 of all Munich ratings 4.8 out of 5
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"Idea very good but unfortunately not 100% working"

3

This pass is valid for numerous shops, sights and attractions and the suburban train. Unfortunately, with many partners, the employees do not know that they are in the passport. Not even at Bayern Munich, the employees knew about the discount.

Reply from Turbopass Dear customer, thank you for your feedback. We are very sorry that you were not completely satisfied with the Munich City Pass. You can be sure that we discuss your experiences with our local partner. We use your open words as an opportunity to optimize our performance. We would be very happy about a second chance from you. Sincerely, Your Turbopass Team
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"A pass with teething problems"

3

The use of the relatively new Munich City Pass had not yet spread among all participating companies and their employees. In principle, however, the beginning is made in Munich, but the whole system is still far more expandable. An example could be the Vienna Pass from Vienna, which is fantastically well organized! It would be desirable for a multi-day ticket, the use of buses on all these days and not just for a city tour. The idea of ​​a Munich City Pass as all-round carefree package for the tourists we find otherwise great, but is still adaptable.

"It's ok"

3

It more worked as a travel card. If you go to Munich for 3-4 days, you won't have time for real thorough museums visits. Well, maybe 3 in total taking into consideration an obligatory Neueswanstein castle trip so count based on the regular discount provided of around 2 euros from regular entrance ticket price. Don't forget to count a round airport trip that is apx. 11,5 euros.

Reply from Turbopass Dear customer, thank you for your feedback. Our Munich City Card includes many top attractions. If the purchase is worth, this depends on the individual planning of the customer. Best wishes, Turbopass Team

"The City Pass that caused me hassle most of the trip."

3

I guess this Munich City Pass is a new launch because most of the attractions I visited, the officers were always confused and thought it was the same as Munich Card. I wasted so many times at the ticket offices and it was kind of annoying and boring that those officers didn't know how to use it and issue the tickets for me. Luckily, I could use it to visit all the places without paying at the end.

However, the Travel Card included worked fine.

This is my humble suggestion. I think you, The Munich City Pass company, should communicate more with all the attractions you're dealing with. Educate them more to offer better issuing ticket service with less or even better without hassle.

"Consider buying it."

2

3 museums, shown as a discount, have been closed for a long time. You had to be queued at the entrance as well as without.

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"5 musees"

2

did not know the card and did not have the camera to scan it was very complicated I had to insist to return and fortunately I had the

"Waste of money"

2

No pass/card, just a print out. Attractions were either closed, offered limited access or just a discount. Munich’s great, but the Turbopass isn’t.

"No much use"

2

Piece of mind in terms of using all means of transports in Munich. However, no other benefits enjoyed. The only Museum I went was Deutsches Museum and when I presented the card to the ticket seller, they could not recognise it

" Benefits stated does not work "

2

I bought the Munich City pass which states that the city tour bus is free but the city bus tour charge me again and gave a discount of Euro 5 against the price. In such case there is no point in buying the pass as the benefits stated does not match.

Reply from Turbopass Dear Customer, thank you for your feedback. We have checked your booking and found out that you purchased a Munich City Card, not a Munich City Pass. For this reason you got by the city bus tour a discount only. Best wishes, Turbopass Team

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"The pass is not always worth it"

1

The pass (1 day) was not worth it for us at all. It is only worth it if you plan everything in advance. Then it might be a bit cheaper than individual tickets.

" I was not able to use it "

1

There was no instructions where to start or at.least map should have been forwarded. I suggest for people like me, who travels alone, or who goes out for adventure, a suggestion on where to start should be provided. I know you might say, you can start anywhere, but a suggestion is better.

Reply from Turbopass Dear Customer, thank for taking the time to share your experience with us. We are extremely sorry to hear you missed some instructions about the Munic City Pass and general suggestions about the city. With your online-ticket you also received a link for downlaoding the Munich Travl Guide. Did you maybe overlook this? Best wishes, Turbopass Team