Turbopass customers say
423 of all Paris ratings 4.3 out of 5
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"Good attractions with long cues or no entry "

3

There were a good amount and choice of visitable attractions included. The problem was, that we have to cue so many times for at least 30-45 minutes - but we booked the „turbo pass without cueing“... at Louvre about 60 minutes...

In some attractions it is mandatory to book timeslots in advance - but there is no hint for every attraction to do so in the turbopass documentation! So we were unable to visit the attractions we wanted!

The Customer was very nice because we had a problem with some vouchers. The Customer Service was vier helpful, nice and transparent...

But I don’t know if we book a turbopass again in Paris! In Rome instead the turbopass was very helpful and made our trip even better

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"Works, but works better"

3

Metro map worked great. Many museums / places visited, which we would not have visited otherwise. But at Versailles and Louvre each one hour waiting at the entrance, so no turbo. If you just want to get a taste of everything, you're well served here. If you want to see Versailles and the Louvre in particular, you should book tickets with a certain amount of time or guided tours in order to avoid waiting times.

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"It is not quite as comfortable as you think!"

3

Paid a lot, is not accepted everywhere, mostly only with guidance, the maps for metro and bus, hardly work, even after the exchange again and again problems, online card through mobile phone would be a good solution and bisl more information, because while a booklet, but very spartan.

"Card is great for using city transportation, but failed for "

3

We spent some days in Paris with Family and because we like to visit museums we ordered the card. Especially the Louvre was part of the planned attractions. Within Paris you can travel with the delivered card, but only for zones 1-3. We stayed outside of paris in zone 5 and needed to add tickets to the plan (and need to change train between the zones). Here it would be great to choose your zones!
If you want to visit Louvre, please do not use this ticket. They have a 4-class system there. The first class is the direct invitation of Department of culture and you can go straight to the entry. 2nd class are the people which ordered online directly at the webpage of the Louvre. The 3rd class are all of them who ordered the ticket here or at a similar pass system. And last but not least, if you have no ticket, you are not allowed to enter the Louvre anymore. You cannot buy tickets there!! What it mean to be 3rd class? If you look at the website, you can see, that the waiting time is told mostly with 30 min. But only if you have a 2nd class ticket! Ticket holder of City pass have to wait much longer!
You will be separated in two different lines. As the line for the 2nd class ticket holder will continuously flow inside the Louvre, will the other line for 3rd class card holders opened for 5 min, than closed for 20 minutes or more, than opened again for 5 min and so on. I waited in the line for 2 1/2 hours to come in. That was the reason we could not visit any other museum this day anymore.
I have no experiences with any other museum and this city pass, but for the Louvre it does not work as expected. Also for the most important point on our list, it was not suitable... to go to Eiffel tower. You have to wait and pay separately.

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"The children's passes are not worthwhile."

3

The 5-day pass is a 4 (!) Days museum pass with the adults, which is kind of stupid. There is no museum passport for the children's passports, which means that the children of the Cité des Sciences are paying admission (9, -), but the adults are not. This is stupid. The Tour Montparnasse discount everyone gets with a Metro day ticket (Paris Visite), you do not need the City Pass. Since Museum Pass and City Pass are inevitably overlapping in time, if you want to visit the important museums, you have little of the extras that the City Pass offers. Conclusion: unfavorable for 5 days and for the kids actually completely thrown out money. As a 6-day pass maybe okay (there is a 6-day museum pass), if you make a tight program. It was NOT worth it for us and we made in 7 days 7 museums and Versailles. The day has just 24 hours and with an average of 17000 steps per day (despite Metro) is also for adults a third agenda item not every day an option (if any). Especially since the queues for "accès priorityitaire" were not without before the Louvre, Musée d'Orsay, Versailles ... at least Pentecost 2019. Conclusion: PREPARATE well and calculate. And you can give yourself the children's passports. 10er ticket for the kids you get for 7,45 EUR, day ticket for 6, - (worth it if you want on the tour Montparnasse). We still had a nice time in Paris.

"Not bad, but not really worth the money"

3

I bought 4 days Paris City Pass.
Seine River Cruise is a good experience.
Same with the observation at Arc de Triomphe
But unfortunately we dont have any fast track in Versailles which is really neccessary, while fast track in Louvre doesnt mean much because you still have to take the line to pass thru security check, which made the Museum pass not worth the money.
We went to Opera house at 14:00, but the reception didnt allow us to go in with Paris City Pass because they are out of English Speaking Tour. We agreed to be toured with other languages but they didnt let us do that, or go without tourguide unless we pay for a new ticket.

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"The pass saved us 90 minutes waiting time at the Louvre"

3

The pass is not bad, but we could not use it properly. At the Louvre he saved us 90 minutes of waiting, which was very pleasing. Unfortunately he does not apply to the Eiffel Tower. So many museums, like incl. Sind, you can not possibly look at (on the 4 booked) days and for that he is actually too expensive. We arrived by plane and despite the Metro Pass (zone 1-3) we had to pay € 10 each way and person (CDG Zone 5). As well as the info used nothing that you can buy a ticket for the Zone 3-5 on site, which would be extremely cumbersome and costs € 8.60. We have in the 4 days ins. 10x used the metro, because we would have been good with a 10er Carnet for 15 €. Unfortunately, the prolonged WE in Paris (with Ascension Day) was extremely busy.

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"Bootsrundfahrt"

3

The Paris City Pass was perfect for museums, boat trips, metro, bus and RER. The city tour did not work out at all; There were 4 providers and everyone pointed us to another organizer! It was very annoying; we have organized our destinations by metro and bus. Herbert from Vienna

"a little expensive for what we got"

3

This was our fault, as we did not go to as many places as we could have. We have been Paris 5 time prior and did not use enough vouchers as we could have. We probably should have just got the metro pass.

"Paris October 2017"

3

Definitely paying for the convenience of prepurchased tickets. I’d recommend the museum pass, purchased alone if those are key destinations. The Seine tour was OK

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"Helpful and good but not mature"

3

Had the city pass for 3 days Paris which includes the museum pass of 2 days. Basically a good thing as well as the ticket for the Metro is here. You save a lot of time in the entrance to the museum if you really save money depends on how long you each stay in one place. You should plan well how and when to use the pass as the museums have always closed alternately. With us the problem was that we did not come to the towers of Notre Dame because you actually have to get a ticket in the morning to later sometime Unfortunately, we did not come to the Arc de Triumph with the pass because the museum pass was already over and I did not think that this would be run under the museum but with the City Pass (my mistake was still annoying). I would still recommend the purchase of the passport because it is already a relief. Would be nice if the 3 days pass also includes everything for 3 days would be for this reason I give only 3 stars

" Useful, but need to check your pass on collection. "

3

The Turbopass was useful especially for Metro travel and some of the museums. It is better value than the Paris Pass unless you are hitting every museum in sight. However we had a problem with quality control - I ordered four six day passes for our group and discovered that they had sent three six day passes and one four day pass, which we did not discover until the fifth day at Versailles. Some significant inconvenience occurred getting that sorted out on the day and after - it would have helped if the colour schemes of each pass were clearer.

Reply from Turbopass Dear Customer, thank you for your feedback. We are delighted to read that the Paris City Pass met your expectations. On the other hand we are very sorry to learn of the unsatisfactory delivery of the passes. We kindly ask you to accept our sincere apologies for the inconvenience. Our support team will contact you via email, in order to find a positive solution. We hope that this experience would not prevent you from re-booking one of our passes in the future. Kind regards, Turbopass Team
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"Paris of my Dream"

3

"Lots to offer but not really worth it"

3

There was a lot offered but no way to do it all in the allotted time which made the return on investment low. Additionally, assess whether you really like going it alone (without a guide). Honestly, you could do all of it (including getting skip the line tickets) from the museums themselves and probably spend less (not significantly less, but less).

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"Something disappointed"

3

We bought the Paris City Pass for 3 days, unfortunately we can not fully use it. It's very hard to find the companies that accept this card. For public transport we could use 100% would have been a cheaper card better.

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"Everything OK"

3

This package is really handy. Unfortunately too expensive for 3 days, because in three days of course not all museums and attractions can see. The ticket helped us a lot as we often went by metro or RER. By and large, the turbo pass is really useful. For a longer stay I would order it again.

Reply from Turbopass Thank you for your feedback and we are pleased that you have been satisfied with the use and offer of the Paris City Pass.

" Helpful tool if you do not have time"

3

In our opinion, the Paris City Pass was mostly practical for us, because we hardly had time to plan our trip. However, if you have already been to Paris, or you have more time to prepare what you would do there (or have friends who can give you some tips), then we would not advise you to buy the pass. The city pass for 3 days supposed to be valid for 3 days, but for museums it is valid only for 2. If you visit the Louvre one day, you will not have energy for any other museum that day. So overall within 2 days you can visit maximum 3 museums. The city pass does not provide entry ticket for the Opera, which is a must in Paris, besides that no entry to the Arc de Triomphe either...
Next to the pass you get metro ticket for 3 days, which is great.

"Could have been better"

3

It was quite difficult to buy the pass in the first place, as it wouldnt accept my address for a few days, but the staff were very friendly and helped fix the problem.

Was disappointed that we only got a two day museum pass with our three day pass, and felt like a lot of money for losing a day of museum tours.

The Eiffel Tower wasn't included in the package and it ended up only being used 5 times overall.

The travel pass was handy to have but it kept having difficulties and we had to go to the metro reception to get it fixed every day

Reply from Turbopass Thank you for your feedback! Please excuse the inconveniences regarding the public transport ticket. Moreover, please note that we state on the main website that the 3-day-pass includes 2 days for museums, the 5-day-pass includes 4 days for museums. The pass however includes several walking tours and further attractions which can be used on all days available. The Eiffel Tower is - according to the information given on our website - not included.

"Lovely Paris"

3

Paris is a wonderful city. The city pass helped us to get the most of it. However, regarding metro tickets, it would be much better if they were cards instead of small paper tickets. It is necessary to check in and out many times. You receive two for 6 days. I got confused and used the wrong one to check out of one station and I lost the right to use in the last day. It is so common that it happened with my wife’s ticket too. Be careful. Skip the line to buy tickets of course was a great advantage.

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"Paris trip with handicap"

3

We booked Paris City Pass for 3 days. Paris is highly recommended. Are on 02.11. arrived in Paris around noon and immediately activated our metro cards. With the metro you can reach all attractions in no time. Perfect. Unfortunately, if you book the turbo pass for 3 days, you can use the entries in the museums only 2 days! That was a pity !!! The tickets for the museum visit were activated in the afternoon at the Louvre in the early afternoon. Thus, on Saturday, the 04.11., We had to pay the tickets for the Palace of Versailles in the amount of 18 € per person extra. For 4 people it was an expensive affair considering that the turbo pass costs € 99 per person.

Reply from Turbopass Thanks for your comment! Too bad that you were not completely satisfied with our pass. Please note that we refer to the peculiarity of the 3- and 5-day pass on our website in different places and the price is correspondingly cheaper than the other variants. Please also note the instructions for use in the enclosed travel brochure.