Turbopass customers say
419 of all Paris ratings 4.3 out of 5
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"Quite ok, but not as efficient as imagined"

3

Quite ok, but not as efficient as imagined

"Expensive, no Hop bus, no Montparnasse."

3

Could be cheaper.

Reply from Turbopass Thanks for your feedback! As stated on our website, on presentation of the Pass, you get a discount for a one day ticket for hop-on-hop-off bus tours as well as 25% off on tickets for Montparnasse.
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"Paris is worth seeing"

3

Thank you for the Paris City Pass - as far as everything goes, except Zone 3 in the Paris network. There were unfortunately problems. Had almost missed our flight home, because we could not get out of the metro station. Thanks to the help of a construction worker, everything went well again. He helped us with his ticket. As a tourist it is not easy. It would be nice if you could install Zone 3 in the Paris City Pass. Otherwise --- all great --- Thank you Walter and Vera !!!

Reply from Turbopass Thank you for your feedback! We are pleased that you enjoyed your stay in Paris. As indicated on our website and in the documents as well as on the public transport ticket, zones 1-3 are fully included in our Paris City Pass. Therefore, we can not understand how the circumstances described by you have occurred. In cases such as these we recommend to have the ticket checked at one of the RATP stations in the enclosed information brochure.
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"Time out with the Paris City Pass"

3

Basically, the idea is not bad, but the high price is not worth it. To make the pass worthwhile you would have to visit at least 5 different museums a day, which one definitely does not make. We managed a maximum of three a day. You could spend the whole day alone in the Louvre. Unfortunately it is not true that one must not stand in front of the museums. Since most tourists now have these or similar passports, one still stands for a long time. Before the Louvre we had to wait 1.5 hours. For the Versailles still 45 min. For children up to the age of 11, one does not need a passport, since they have free admission to almost all museums. Positive is that you can go by metro, however, the trip to Versailles is not included, but there is a point deduction.

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"It pays due"

3

One must know that, unfortunately, often leads to queues, e. g. the towers of Notre Dame (wait 2 hrs. or Palace of Versailles, Tuesdays cost of Garden admission, but is not included). Even museums need time. Paris is worth the trip over again, with the Carnet to get there by public transport (bus and metro) passing well to all the attractions, many museums are free, or even dates of the month.

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"Good thing"

3

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"For some things not 3 days but only 48 hours"

2

I was not entirely satisfied because when I was picked up I found out that our 3 day pass is only valid for 48 hours for museums. We purposely bought 3 days to avoid stress. Unfortunately we really had to step on the gas. So not entirely satisfied

Reply from Turbopass Dear customer, thank you very much for your feedback. Our 3-DAY Paris City Pass offers different components. The museums can be visited for 48 hours. The local transport ticket and all other attractions are valid for 3 calendar days. We are sorry that you had a different expectation. We will check at which point on our website we can adjust the information if necessary. Thank you for your feedback.

"Very disappointed "

2

Very disappointed with the Paris Pass. The museum pass is good but the city pass is so bad. The activity sucks. The river cruises is very bad. The pass includes the wine tasting and the tour of the winery but when we show up, there is no tour and no wine tasting. They gave us 2 small glasses of bad quality price. Such a waste of our time to go to these type of activities.

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"Goes straight"

2

Unlike other capitals such as Rome, London or even Istanbul with similar passports, dozens of museums dominate the Paris City Pass. We only made 4 in 5 days. The main attractions Eiffel Tower, Arc de Triomphe, Grand Pallais, Pantheon, Versailles Park are not included. Past the snake was only possible in the windward. Other passes have at least past the queue for Versailles Castle, where we were allowed to queue for 90 minutes. Summary: The passport keeps what it promises, but in retrospect, only 50% of our goals were relevant for us.

Reply from Turbopass Dear customer, thank you for your feedback. It's a pity we could not impress you with our Paris City Pass. Our passport contains numerous attractions. The decision as to whether the purchase of a passport is profitable or not depends on the customer who is responsible for planning his stay. Best regards, Your Turbopass Team

"Poor investment."

2

Awful.

Wasted 1hr30 at their boot to receive ticket AFTER buying it online because there was only 1 employee and the lady in front of me was charged the fee twice and it took them over 1 hour to fix this.

No indication where was the fast track entry for the Louvre. French is my primary language and trying to ask around we had trouble to receive an answer.

Overall a big waste of money.

"City Pass underutilized, Museum Pass not much benefit; Metro pass perfect"

2

We were in Paris for 6 days. We used the CityPass once for the Bateaux Parisiennes ride, mistakenly thinking it would take us down the Seine and let us off, but instead we enjoyed the view from the river at 10pm. Otherwise the CityPass was not utilized and did not serve us for where we wanted to go and see. The Museum Pass does not help for several major attractions, or new exhibits, so was disappointing. We certainly hoped it would help us at the Louvre but instead we went on Weds at 6pm and there was no line whatsoever from the Pyramid entrance, so I'd recommend that approach instead.
The multi-day metro pass Paris Visite was great, worked flawlessly, great to have it in pocket when we landed. I didn't calculate the value of the pass versus our actual metro usage, but we used the metro extensively and without hesitation.

Reply from Turbopass Thank you for your feedback! Please note that during high season, at some spots there might be queues even for pass holders. However, at attractions such as Louvre Museum or Musée d'Orsay, there are special entrances for pass holders recognizable by a sign.
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"It's not worth it"

2

The pick-up just hard to find. Booking not available. The turbo pass is unknown in Paris. No one could tell us where the pickup center is. No telephone service advisor to get. Only answering machine. No Hop & Top read too late. The pass for a family with two children is not worth it. Way too expensive. Not again!!

Reply from Turbopass We very much regret that you were not satisfied with the use of the pass. The pick-up point for the Paris City Pass is the world-famous and centrally located department store \"Galerie Lafayette\". The Paris City Pass includes a Seine Cruise which gives users an unforgettable view of the city from the water side. With so many users, we do not know any partners in Paris who do not accept the Paris City Pass.
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"Unfortunately only partly worth the money."

2

Generally this pass is useful. Unfortunately, some deficiencies and gaps in the offer are evident. 1. It is advertised with discount for a bus tour. At the point of sales, however, no employee knew anything about it, ergo we did not receive a discount. 2. Versailles: The entrance to the castle is included, but not the train journey from Paris to Versailles as well as the entrance to the gardens. 3. It is indeed advertised to not have to be present. Since in reality most visitors have a similar or similar pass, the waiting times are still extreme (eg Versailles 2h).

Reply from Turbopass Thanks for your review! We regret that you were not fully satisfied with our passport. To your points: 1. You will receive the discount for the bus tour, as explained in the brochure, with the presentation of the pass at the sales point of the bus provider. 2. On our website as well as in the brochure, we would like to point out that an additional ticket has to be arranged for the trip to Versailles, as this is far from the city and is therefore not part of the included urban transport ticket. 3. At various attractions, such as Versailles, Musée d'Orsay or the Louvre, you can get access to the marked entrances by presenting the pass. Unfortunately it can come to the high season or a large number of pass-users also to these points to shorter waiting times. In general, however, you can save with the passport experience and in comparison to regular visitors a lot of time.
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"No more pass for 3 days!"

2

We bought a pass for 3 days. Unfortunately, the Museumspass in which I think the most popular attractions are included but only for 2 days! So far, I do not find any clear reference, which makes one point to it. Therefore you can save the pass for 3 days. Otherwise we had nice days in Paris. We were lucky, because generally there were few queues to which we would have had to wait if we had not had a passport.

Reply from Turbopass Thank you for your feedback. The validity of the museum pass is described on the website under the heading "Usage and Validity" and in our brochure on page 3. We are delighted that you have had a nice stay in Paris.
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"It is not worth it"

2

Actually, it is in the short term of the time one spends on the place at all not possible to use the pass. In addition, one suggests the pass which has shortened breeding times. At the Louvre this happened, but only here. In the Notre Dame you have to be like everyone else. If one wants to then on the tower, this is included in the ticket, you have to first download an app on mobile phone with which you then get a kind of admission reservation. Unfortunately, the app does not work. If you're lucky, there is a 15 minute wait and there are supposedly 502 people in front of you. The next moment there is 8 hours and over 1000 people. Access would not be granted, despite complaint at the entrance. The crypt was closed, so there was no entrance either. We paid with the passport both. Versailles. Here one saves only the queue at the ticket queue. In order to get into the castle we still had to wait two hours. If you want to go to the garden, you have to pay 9.50 euros. This is not included in the pass. So we can not recommend the pass. In the end, we made a loss of nearly 50 euros instead of saving.

Reply from Turbopass Thank you for your feedback! Our Paris City Pass includes a variety of free museums, tours and attractions, as well as free public transport and information material. The user can choose from this abundant range of services flexibly and at will, how he wants to shape his stay in the metropolis and use the passport. With the Paris City Pass, you will enjoy the privileged entrance to the popular sites of Louvre, Center Pompidou, Musée d'Orsay and Versailles Castle (including museum), as indicated on our website. In the peak season or due to security checks, short waiting times can also occur here, but you usually save a lot of time in comparison to non-pass holders.

" Paris City Pass "

2

Can't really see much in 3 days (Museum Pass worth only 2 days) and many things that are included in the pass are not perceived. So I wouldn't want to purchase this anymore.

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"My review of the Paris City Pass"

2

Handover was very good, documentation and description were also good, but the pass by the queue because you bought a turbopass, is not true. We had to go everywhere. For waiting times of up to 2 hours, one can not really see much in two days and many things that are included in the pass are not perceived. So I would not want to purchase this anymore. Single entry prices would have been more favorable. Nevertheless many thanks.

Reply from Turbopass Thank you for your feedback! With the Paris City Pass, you will receive free and privileged admission without queuing up at some of the top attractions like the Louvre, Versailles or Musée d'Orsay - as indicated on our website and in the information brochure enclosed with all orders. Due to security controls and during main time periods, there may be occasional shorter waiting times. Overall, however, the waiting times at the top attractions are considerably lower for passers-by than for non-passers.
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"In order"

2

The pass is more worthwhile for people who want to scratch everything in their short stay. We did not use the numerous possibilities, because we individual sights / museums rather intensively to visit and not as many as possible in the shortest time. As for the additional sightseeing offers: for the free boat trip on the Seine there is exactly one possible offerer, the only explained below the sights. Too bad the Ostersonne seems tempting. There are 4 sightseeing bus companies that offer hop-on-hop-off. The discount applies to only one of them. Because we had to wait forever on this bus, which can always happen in a big city, we have risen to the full price in another. In the future, I would only buy the museum fun, the waiting time was not giant before Easter, but nice.

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"Turbopass paris"

2

We had some problems with the right! Were 4 days and paid € 150.00! It was often claimed before the museums that they had never seen this pass for the hop on hop off tour we were told we should after the tour again go to the office in the city and get us the right fit ... in chocolate museum we did not get discounts but had to pay the full entrance fee again. Despite the show passes and the brochure. Too bad for such a beautiful city! The card for the subway not funtionierte also frequently and they tried us quickly cleared and they wanted again that we should buy us the map again. we have occurred very verarscht have also seen that this right had several people. Pity!!!

Reply from Turbopass Vielen Dank für Ihr Feedback zu unserem Paris City Pass! Wir bedauern sehr, dass Sie den Pass nicht wie gewünscht nutzen konnten und mit unserem Produkt nicht zufrieden waren. Dies ist selbstverständlich nicht in unserem Sinne und tut uns sehr leid.
Die einzelnen Komponenten des Passes sowie den Einsatz dieser vor Ort beschreiben wir in der den Reiseunterlagen beiliegenden Broschüre genau, um derartige Unannehmlichkeiten vor Ort zu vermeiden. Gerne nehmen wir Ihre Kritik als Anregung auf, dies noch zu optimieren.
Wir freuen uns, wenn wir Sie demnächst wieder als Kunde bei uns begrüßen und von unserem Service überzeugen dürfen.
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"Museeumspass rip off for young people under 25"

2

I was with my sister in early February of this year (2017) on a two-day city break in Paris and have brought us for the Paris City Pass. However, and we only found out on the spot, have young people between 18 and 25 years, coming from a belonging to the EU country, eh free admission to the museums of Paris. Of these, however, not a word in the order mentioned, though even the age was queried! In the case of Paris, most of the attractions, which, unfortunately, the pass includes but museums .... The argument, but one can thus avoid long waiting times, not true for the winter months but definitely also because the city is not overrun, are this could also confirm our friends and family who also know Paris in winter.

Reply from Turbopass Thank you for your statement. Unfortunately, the statement can not fully confirm. A free admission grant some museums (but not all) of some populations (different here) and sometimes only at certain times. Some of the museums grant free admission for young people, but possibly only if they are EU citizens. This can be in a \"flat\" Pass not depict. We recommend comparing in advance what is personally the best choice. Waiting times are avoided definitely with the pass. But if of course not a lot is in the off time, this advantage may not be necessary at all attractions. Basically, over the width of all tourists is saved with the pass of time and money. In your case, several factors came together, which has brought no benefit of the pass for you. Your anger we can understand. We hope you have still beautiful days in Paris. Sign up in our customer service, we will try for your next trip with an extra advantage contrary to come.