Basically the turbo pass was okay, e.g. Transfer by bus to and from the airport, appointment for the Coloseum, etc. But sometimes we also had negative experiences where you were then told you needed an additional ticket, which was not clear from the description. It's just annoying when you're sent back to a seat to get a ticket - which of course you don't do. Otherwise, overall quite okay.
Good in itself, picking up the public transport ticket was a bit strange (newspaper stand), some information was also incorrect or not available: e.g. The free audio guide at the Pantheon is only available MON - FRI but not SA, Sun and public holidays, but these are rather minor details. Turbo Pass isn't cheap but it's OK. I honestly don't know if I'll take it again. The long wait for the appointment confirmations, the komsce collection of the public transport tickets, well, let's see. Still OK.
The pass is great for the Colosseum and the Vatican. However, for all other museums and hop on hop off, quite tedious. You always have to first find an employee at the attractions to scan your pass and get an entry ticket. Why can't this be solved differently these days?
Basically the services are okay for the price. However, our desired visiting times for the Vatican and the Colosseum could not be met (there is no guarantee of that). We had chosen the time slot from 9 a.m. to 2 p.m. and we were only given a ticket for the Colosseum at 5 p.m. The German tour in the Vatican was fully booked, which is why we were pushed onto the French one without being asked... Recommendation: book the pass 4 weeks in advance so that you can choose a suitable date and be flexible, as your plans could be changed.
Public transport in Rome is quite cheap, so you could have saved yourself the local transport ticket. Entry to the Panthenon is only included until the end of August. Pre-booked options (Vatican Museums and Colosseum) worked well. You should definitely take a look at the Caracalla thermal baths.
We booked the Turbopass at very short notice. Unfortunately, some of the included attractions were no longer available, as you have to reserve them separately, so we had to book them again through other providers. At Castel Sant'Angelo (possible without advance reservation) we had to wait 30 minutes for our ticket to be confirmed by the local provider. Only the tour with the hop on hop off bus and the Vatican worked without any problems. It's a shame actually.
Hello, overall the Turbo Pass is a very good thing, it greatly facilitates travel and access to various visits to the city. I particularly appreciated the Colosseum and the IO bus, which was very pleasant and practical for visiting the city and seeing its various monuments. The only negative point to collect the 3-day Transport Pass and the tickets for the IO bus is that you have to go to specific locations in the city where my advice is to get the Transport Pass as soon as you arrive. Rome is a magnificent city and I recommend the Turbo Pass with visit to the Colosseum and Vatican included.
We are not that satisfied with turbopass since:
1- entrance to the castle de Anglo was not easy. They asked for the tickets not the pass containing the barcode.
2- we could not find any online tickets for coliseum, it was sold out. But, easily we got our tickets from people at the entrance.
3- we saw other offers had the same value although cheaper and turbopass.
The pass is a good idea, but sometimes it is very confusing and unorganized on site. You get appointments, when you should be where, you are then on site at the times and still had to wait half an hour in the heat at 35 degrees. Sometimes it was just very confusing where you have to go to get your ticket. You can't get into the sight with the pass and then you have to walk to a ticket office/animator again, sometimes just very annoying... The mobile app is good and easy to set up. I also think the price of the pass is reasonable. A little more organization would be great.
In principle a good idea, but after Covid it needs to be updated urgently. Many attractions that are included are permanently closed. The fact that I have to get the tickets for the Castel Sant'Angelo near the Vatican Museum is cumbersome and difficult. The priority entry didn't work either and we had to stand in line. The London Pass was a lot better there.
Negative: The information on some cultural institutions is out of date ... e.g. the from-to opening times (not related to Corona). Museums that are basically free are listed as if you had free entry with the turbo pass. Positive: faster entry to the Coliseum and the Vatican thanks to advance booking.
Offering, buying and using the Turbopass are quite simple. Unfortunately not. For example, Castel Sant'Angelo is not part of this pass; it is quite cumbersome to find out whether the "Turbo Pass" is valid or not. Otherwise it's a good thing, like all similar tourist passes, it just seems to me that value for money could be improved a bit
At first, the sending of the tickets went well. We didn't have to queue to visit the Vatican either. The Turbopass does not say that the Vatican is a circular route that includes the various museums and the Sistine Chapel. It is rather suggested that you have to pay extra for each part. The visit to the Colosseum also went well. Then we wanted to go to the Roman Forum, past the queue, as it says in the turbopass. The turbopass was not recognized. We could only have visited the Roman Forum in connection with the voucher for the visit to the Colosseum. When we were sent back to the end of the line, we didn't queue. We went on the city tour and a visit to the Leonardo da Vinci Museum. The airport transfer and the local transport ticket worked well. A visit to the Castel Sant'Angelo was not included, we had to pay extra. I ended up doing the work and comparing the prices. Unfortunately, I found that we had used the ticket too little. What annoyed me most was the fact that we couldn't miss the line at the Roman Forum, but had to queue. That also prevented us from visiting other sights.
Unfortunately, the pass hardly pays off, since the free attractions are not all available in the booked time, if you really want to visit and see something. We have barely saved as many entries in 7 days as the pass cost. One advantage, however, is that you did not have to wait in the very long line at the Vatican Museums. Very disappointing was the bus tour. Essentially, the audio guide consisted of music, interrupted only occasionally by some information, and only when it had a place where it worked. There are only 8 stations where you can leave the bus, at No. 6 he drove allerdibgs without comment.
1. We originally bought a pass with entry to the Galeria Borghese. In the period between purchase and commencement of the journey, the conditions have changed and this entry has dropped out of the package. On request we were informed in Hamburg that we should simply choose another entry with a star as a replacement. In principle no problem, we would have liked to have the Galeria Borghese. 2. The pass for teens (10-17 years) has its pitfalls. Although it was noted in the documents that the Domus Romanesque Museum is included in the Palazzo Valentini in the passport and we had written confirmation from the museum, we were not granted free admission because the passports of the students were not recognized. We have the entrance fees of the students (8 € per person) then additionally paid. Otherwise as a package manageable and mostly friendly and partly competent service on the phone.
It's like so often: you buy and pay for things that you're not sure you really need. Basically, you buy a smorgasbord of products, some vouchers you have yet to redeem (Colloseum and Roman Forum), in part, also usable tickets. For example, the description stated that we have to activate the ticket for the bus tour at one of four offices. That was not true. While visiting the Vatican Museums we were able to pass the snake. But we should have started for the Vatican.
Unfortunately, no VIP entry was available for the Colosseum. But got back money for that. Also, not all attractions are included (eg Castel Sant'Angelo). But everything else without problems.
OK
For us, the whole thing was more of a zero number. If you plan other visits, the pass may be worth it, we did not save anything with Pass. We had visited the Vatican Museums, the Collosseum, Forum Romanu and Castel Sant'Angelo. Had we also visited various museums or other - with pass - free sites, he might have been profitable.
In the Vatican it was very helpful. One came to the queues over. In the Coliseum you had to wait anyway. For the Castel Sant'Angelo there was no discount. The Forum Romanum was anyway no queue and more was not possible in two days.