We are not that satisfied with turbopass since:
1- entrance to the castle de Anglo was not easy. They asked for the tickets not the pass containing the barcode.
2- we could not find any online tickets for coliseum, it was sold out. But, easily we got our tickets from people at the entrance.
3- we saw other offers had the same value although cheaper and turbopass.
The pass is a good idea, but sometimes it is very confusing and unorganized on site. You get appointments, when you should be where, you are then on site at the times and still had to wait half an hour in the heat at 35 degrees. Sometimes it was just very confusing where you have to go to get your ticket. You can't get into the sight with the pass and then you have to walk to a ticket office/animator again, sometimes just very annoying... The mobile app is good and easy to set up. I also think the price of the pass is reasonable. A little more organization would be great.
In principle a good idea, but after Covid it needs to be updated urgently. Many attractions that are included are permanently closed. The fact that I have to get the tickets for the Castel Sant'Angelo near the Vatican Museum is cumbersome and difficult. The priority entry didn't work either and we had to stand in line. The London Pass was a lot better there.
Negative: The information on some cultural institutions is out of date ... e.g. the from-to opening times (not related to Corona). Museums that are basically free are listed as if you had free entry with the turbo pass. Positive: faster entry to the Coliseum and the Vatican thanks to advance booking.
Offering, buying and using the Turbopass are quite simple. Unfortunately not. For example, Castel Sant'Angelo is not part of this pass; it is quite cumbersome to find out whether the "Turbo Pass" is valid or not. Otherwise it's a good thing, like all similar tourist passes, it just seems to me that value for money could be improved a bit
At first, the sending of the tickets went well. We didn't have to queue to visit the Vatican either. The Turbopass does not say that the Vatican is a circular route that includes the various museums and the Sistine Chapel. It is rather suggested that you have to pay extra for each part. The visit to the Colosseum also went well. Then we wanted to go to the Roman Forum, past the queue, as it says in the turbopass. The turbopass was not recognized. We could only have visited the Roman Forum in connection with the voucher for the visit to the Colosseum. When we were sent back to the end of the line, we didn't queue. We went on the city tour and a visit to the Leonardo da Vinci Museum. The airport transfer and the local transport ticket worked well. A visit to the Castel Sant'Angelo was not included, we had to pay extra. I ended up doing the work and comparing the prices. Unfortunately, I found that we had used the ticket too little. What annoyed me most was the fact that we couldn't miss the line at the Roman Forum, but had to queue. That also prevented us from visiting other sights.
Unfortunately, the pass hardly pays off, since the free attractions are not all available in the booked time, if you really want to visit and see something. We have barely saved as many entries in 7 days as the pass cost. One advantage, however, is that you did not have to wait in the very long line at the Vatican Museums. Very disappointing was the bus tour. Essentially, the audio guide consisted of music, interrupted only occasionally by some information, and only when it had a place where it worked. There are only 8 stations where you can leave the bus, at No. 6 he drove allerdibgs without comment.
1. We originally bought a pass with entry to the Galeria Borghese. In the period between purchase and commencement of the journey, the conditions have changed and this entry has dropped out of the package. On request we were informed in Hamburg that we should simply choose another entry with a star as a replacement. In principle no problem, we would have liked to have the Galeria Borghese. 2. The pass for teens (10-17 years) has its pitfalls. Although it was noted in the documents that the Domus Romanesque Museum is included in the Palazzo Valentini in the passport and we had written confirmation from the museum, we were not granted free admission because the passports of the students were not recognized. We have the entrance fees of the students (8 € per person) then additionally paid. Otherwise as a package manageable and mostly friendly and partly competent service on the phone.
It's like so often: you buy and pay for things that you're not sure you really need. Basically, you buy a smorgasbord of products, some vouchers you have yet to redeem (Colloseum and Roman Forum), in part, also usable tickets. For example, the description stated that we have to activate the ticket for the bus tour at one of four offices. That was not true. While visiting the Vatican Museums we were able to pass the snake. But we should have started for the Vatican.
Unfortunately, no VIP entry was available for the Colosseum. But got back money for that. Also, not all attractions are included (eg Castel Sant'Angelo). But everything else without problems.
OK
For us, the whole thing was more of a zero number. If you plan other visits, the pass may be worth it, we did not save anything with Pass. We had visited the Vatican Museums, the Collosseum, Forum Romanu and Castel Sant'Angelo. Had we also visited various museums or other - with pass - free sites, he might have been profitable.
In the Vatican it was very helpful. One came to the queues over. In the Coliseum you had to wait anyway. For the Castel Sant'Angelo there was no discount. The Forum Romanum was anyway no queue and more was not possible in two days.
During our stay in Rome, attractions had free admission - eg the Vatican Museums and the Colosseum. Due to the Rome City Pass only the waiting time was shortened, purely financially the pass was not worth it.
We used the pass for 5 days in Rome and while it worked great from the transportation part we had lots of problems with museum and attractions entrances. The pass only worked at a few museums even though they were on the list.
No problem getting the turbopass, but you have to wait 24 hours to receive it by e-mail. Really tidy access to the Vatican, Colosseum and Forum. The documentation accompanying the pass is false and very incomplete. The famous BLEUS buses of the "Hop On Hop Off" system are actually RED and it is absolutely impossible to get on board as they are crowded and rare. We lost a lot of time and finally gave up after leaving 5 or 6 ... Too bad there is not a plan for the situation of museums whose entry is included in the past. Not practical!
Unfortunately we were not informed before that the entrance to the Galleria Borghese must be booked in advance. So we went there in vain and would have received a ticket only three weeks later.
We had the pass for 3 days, especially to pass the snakes. Unfortunately, this worked only conditionally. The entrance to the Castel Sant'Angelo and also to the Vatican Museums worked very smoothly - without queuing. However, it looked different then at the Coliseum and the Roman Forum. There we stood despite time card (Kollosseum) and valid ticket (Forum Romanum) for a long time in the queue. Organizationally there were unfortunately too long waiting times. What we very much regret is that the entrance to the Palatin Museeum should actually be included in the passport - according to the brochure, but we did not get admission there, since the entry in the Rome City Pass is not included
For my daughter (12 years) I would not buy anymore. At Forum Romanum we would still have to hire you.
Basically, everything was fine. We did not have to queue anywhere. The obligatory bag checks have to be done anyway (in March it took about 10 minutes to queue up). I would book each performance separately next time, even if it costs a bit more. Then you can divide your day as you like