Because of sudden illness I had to cancel the holiday for Rome. Since the Rome City Pass is not bound by time, I did not cancel it because I only move the trip. But what I do not find in order. In the pass is the entrance fee for the Vatican included and only because I had to move the trip at short notice, I must pay again next time for each pass 20 € for the Vatican. A non-timed passport should be postponed with all incl. And it is not apparent on the website that you have to be paid back at the time of moving the Vatican for 20 €.
Very bad information about the possibilities. 6 days pass means 2x3 day pass. Hop on Hop Off is just a city tour (one-time) and can not be used any more!
Wir hatten die ganze Zeit ohne eine Rom City Pass gefahren ( mussten immer tickets kaufen wir haben gefragt ,........gefragt immer wo anders geschiks schade
Also after 4 telephone calls in about 4 weeks it was the company Turbopass apparently not possible 2x Rom Turbopass to send. The service was quite friendly but not able to explain why the 2 turbopaints did not arrive at the customer. The passports had to be collected at the Vatican souvenir shop. That is exactly what we wanted to avoid. Unfortunately, our shipping charges have been paid for free. Too bad, but we can not recommend the shipping.
IT WAS TERIBBLE!!JUST LOST THE MONEY!! IN PALATIN 40 MINUTES WAITING TOGETHER WITH PEOPLE WITHOUT TURBOPASS!! ANY SECOND LINE FOR PEOPLE WITH TURBOPASS!! THE SAME IN CASTEL SAN ANGELO!! THE STAFF JUST SAID YOU HAVE TO WAIT TOGETHER WITH REST OF THE PEOPLE!!!
When visiting Rome for the first time, there is much that can not be determined the same. We did not use so many museums and entrance fees as we wanted and did not understand the small print. For example, that the Coliseum and Forum are to be completed in a day if you're not \"wasting\" two entries will. The Borghese Gallery can be booked by appointment for a specific time only after telephone booking. It's annoying because this art museum has to be found for now. The ticket for the permanent use of transport is great and also that the Vatican was not to wait so long.
First, we were surprised that you had to pay off the airport train. Very annoying because you thought it would all bus and train services in the price. So hin.- again and return at 32.00 € and second, the visit to the Vatican in the card is included. It is only in the Sistine Chapel and the Vatican Museeum. Sorry but could we have previously significantly better explain.
The worse experience I have ever had in 14 years traveling. After I purchased the pass, I could not contact customer service regarding to question. When I was in Rome, I could not use the public transportation such as bus or metro. Not only that, I have 72hrs Rome pass for 2 people, but I just can use for only 1 person. Basically, I spent more than 200$ for nothing.
The company Turbo Pass sent us a package with the inlet to the Vatican and Colosseum and we have this saves time-thanks. We also have the pass condition with which we are likely to ride buses and trains within the city for free. Fine. Only the company Turbo Pass has been forgotten, the Turbo Pass itself !! This can redeem at the sight-seeing tour to navigate. We have to find one hour hand to the store where the pass could be redeemed. Instead the pass we have received two additional maps, but the store was not willing to take in exchange, we would have about € 40 to pay the tour to join. After I reklammiert these blunders at Turbo Pass, you have apologized and we replaced € 32 and As a little extra we were offered 10% discount on the next order. This we politely declined as we found your offer as insulting. Our tip: The package is worth, but before you go, you should check that you have more.
DO NOT WASTE YOUR MONEY ON TURBOPASS. I purchased mine more than 20 days before my trip and received nothing in the mail. When I emailed them a week before my trip, I again received NOTHING in return. Only when my family and I arrived in Rome and spent an hour looking for the pick up location and THREE hours with the lady at the pick up location did I get a response, and the response was to send all my passes back after my trip to get a refund. They did nothing to help my trip. TURBOPASS was the worst part of Rome.
I had booked the Turbopass last minute but it still allowed me to make the booking. The instructions for pickup on the website were very bad I only received a verification email. I was eventually given a refund as we never received our Turbopass after we eventually found the place to pick up. I didn't even get an apology email.
This pass has been touted for 72 hours and we bought two adults and two passports for young people. In Rome then the passport invalid after two days - no admittance to the Colosseum and Roman Forum, as we had with the additional tickets purchased more than two hours of waiting time. We had bought specially for us all the passes to enjoy the almost pass function - totally in vain. Have the complained immediately and then the simple answer is - the children without entering inside. reimbursed only the Colosseum Tickets
I have had very bad experiences with Turbo Pass. The Turbopasses have not arrived on time, although ordered early enough. When I asked if the transportation from the airport to the city would be included, this was denied, but because there had been a problem with the shipment, I was promised that the ride from the airport to the city (no return) would be covered by them. Therefore I have not canceled, although the Turbopass would only pay off if both rides were included. After my return Turbopass would not keep the promise. If I had known that before, I would simply have canceled it.
Hello, the CityPass I found not very helpful because you still had to queue (Am Colosseum about 1 hour) :( and many beautiful museums, it was not valid. After all, we have the bus tour made .. well, the bus was also not just the latest. Those who hope here on a VIP ticking is disappointed .. on Castel Sant'Angelo one could then also appear as has the line shared only inside .. for us it was for the money a let down. Greeting EDM