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2700 of all Rome ratings 4.5 out of 5
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"Bad experience"

2

We decided to pick up the pass in Rome ourselves, but the address was wrong, which was also noticed in the man who gave us the right address. At this address, there was no hint where to pick up the passport, we had to ask about three different people in this shop until we arrived at the right person. In the Vatican Museums, the voucher was missing. It is a very good idea with different problems. Hochachtungsvoll E. reason

Reply from Turbopass We regret that there has been misunderstanding regarding the address of our pick-up point. Since there have not been any problems so far, we will, of course, clarify the facts. The ticket for the Vatican Museums is received by the customer together with the pick-up ticket by email.
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"Not necessary"

2

Hello all together :-) I bought the Rome Pass for 3 days and paid 200 €. For a trainee very much money. The offer on the site was very tempting, it seemed like you would get almost everywhere free of charge. The pass was therefore good, that one did not have to stand at the colloseum. We wanted to go to a few museeun like Leonardo Davini and as we had to pay as well as 2 other museums. So if you have money, you can buy this fun and do not stop at the Colosseum. Otherwise the metro is not so expensive. One also comes without the pass.

Reply from Turbopass Thanks for your comment! The 3-day pass costs € 99.90 and includes free admission to the Topattractions Forum Romanum, Palatine, Colosseum, Vatican Museums, Sistine Chapel, Engelsburg as well as a variety of museums, the Museo delle Cere wax museum Local transport in the inner city area, information material and discounts on other leisure facilities and attractions. At Mostra di Leonardo da Vinci, Rome City Pass holders receive a price reduction of € 2 on the regular admission price.
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"Goes so"

2

Unfortunately, we did not receive any information during the passport pickup, such as the receipt, if the activation of the cards did not work (as unfortunately happened). Without these, the cards will not be accepted. The Hop on hop off bus tour is unfortunately not recommended!

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"Rome City Pass not so helpful - Roma Pass as well as Vatikanicket but already"

2

We used the Roma Pass very often and found it very good skipping queues! Unfortunately the local transport does not include the train from the airport to the city.

Reply from Turbopass Wir freuen uns, dass Ihnen die Nutzung des Rom City Pass gefallen hat. Leider befindet sich der Flughafen außerhalb des Tarifgebiets des ÖPNV. Wir planen aber eine Lösung zu finden, um auch die Fahrt vom Flughafen als Bestandteil mit anbieten zu können.
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"Antje and Achim from Franconia"

2

The info that 3-day-pass 2 star highlights can be booked, can be recognized only after receipt of the booklet. The notice to the Galleria Borghese \"to telephone before\" does not say that this telephone call should be already at least 3 weeks before the desired date.

Reply from Turbopass Thank you for your feedback! We regret that you could not use our Rome City Pass as desired. Our Rome City Pass includes a variety
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"Unfortunately not satisfactory."

2

We bought the Rome City Pass with the expectation, so that less effort to visit the sights worth to have ... Unfortunately, this has only partially realized. Negative: The company for the city tour should urgently be changed. 1.) the Vatican is no longer approached. 2) the bus ride significantly less than ALL other suppliers in the city. 3) in the rain the roof is not closed, even if the seats are all occupied. 4) If the bus travels the tour at will - each time with a different route and other stops. And 5) last but not least, the staff inform you wrongly. We were shortly after half past four at the Coliseum and after 40 minutes of waiting time came finally also an employee of the bus company. He told us that there would be no more buses and we would have to walk to Circus Maximus on foot. Fortunately, we did not accept this rate (compared to 20 other waiters), but once we checked the normal public transport. 2 minutes later a bus came to the company and took us with us. -> Absolutely disappointing. The entry into the Vatican was much later than hoped. Even if on the order homepgae specified, a pity that there is no pre-office by e-mail or similar. The surprise came only by mail with the tickets. 4 tickets ordered - unfortunately only 2 city maps received. Public transport ticket has not worked in the bus. Castel Sant Angelo - No Fast Track entrance available. Not signposted. Also on request not allowed. Positive: Colosseum - entrance as expected Fast track. However, one would get the entry on the first Sunday of the month for free (but is our own fault that we were not informed). Shipment fast and reliable.

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"Okay - visit with the Rome City Pass"

2

My recommendation: Romapass at the airport itself, at home on the computer make online reservation for Vatican museums and who needs the bus - the finds it in Rome at every corner.

Reply from Turbopass Thank you for your feedback! Our Rome City Pass is an all-inclusive sightseeing package, which gives the user a lot of time and flexibility. This includes the individual booking of the Vatican visit, the Hop-on-Hop-off city tour and the use of local transport, as well as visiting a variety of museums and top attractions such as the Colosseum or the Engelsburg. In addition, all customers receive a German-language travel brochure with valuable insider tips and practical hints. As a result, the customer saves on-site searching and the lengthy organization in advance, and instead receives an overall package with all the components that are important for a relaxing stay in Rome.
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"That's okay"

2

The booking of the entrance to the Vatican Museums was a good thing, as otherwise many hours of waiting at the checkout would have had to be accepted. The city tour is corrosive! Problem: The bus is not planned for a tour, but for sightseeing hop on hop off, ie for exit and access as desired. This means waiting times of almost 10 minutes at almost every stop.

Reply from Turbopass Thank you for your feedback! Our Rome City Pass is an all-inclusive sightseeing package, which gives the user a lot of time and flexibility. This includes the individual booking of the Vatican visit, the Hop-on-Hop-off city tour and the use of local transport, as well as visiting a variety of museums and top attractions such as the Colosseum or the Engelsburg. In addition, all customers receive a German-language travel brochure with valuable insider tips and practical hints. As a result, the customer saves on-site searching and the lengthy organization in advance, and instead receives an overall package with all the components that are important for a relaxing stay in Rome.
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"Top for adults-pointless for children"

2

Adults save with the turbopass a lot of time and depending on the use also money. For children not recommended. All museums, etc. are free in Rome for children (or minimum admission) accompanied by adults. The 6-day pass consists of two 3-day passes. Very unfortunate because you can not see sights that you have not achieved in the first three days in the last three days. This is nowhere (and restricts a very one!) Villa Borghese must be reserved long before in advance by telephone. Despite reading the small print not noticed.

Reply from Turbopass Thanks for your comment. Most state museums are free for children. However, the passport also contains content beyond and without the passport, children must queue without their parents. Therefore, the pass is also worthwhile for children (at a discounted \"children's price\", the free museums are taken into account). It goes without saying that you can also visit a 6-day pass that has not been created before.
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"Total package not necessary"

2

Roma Pass and Vatican Pass were helpful, even if the conditions of the Roma Pass were not clearly described. For the price I also expected more detailed information about the sights.

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"At the beating past, but many sights not there"

2

+ You can go past the queue + free metro buses - buses are so crowded that you can not go anyway. - many important sights not included, for example St. Peter's, Villa Borghese, Capitoline museums - lady at the Passausgabe could make no explanations, no questions answer Conclusion: we were in the off-season in Rome, the pass passed some waiting time. But that was it, too. Probably one comes better, if one spontaneously leads a guidance before the sights.

Reply from Turbopass Vielen Dank für Ihr Feedback! Schön, dass Sie mit unserem Rom City Pass die Warteschlangen umgehen konnten!
Der Petersdom ist für die Öffentlichkeit generell kostenfrei und ohne Reservierung zugängig.
Die Villa Borghese und die Kapitolinischen Museen können je nach Präferenz mit unserem Pass kostenfrei besucht werden.
Hinsichtlich der Informationsvergabe unserer Abholstelle nehmen wir Ihr Feedback gerne als Anregung auf.
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"Unfortunately disappointing"

2

After a lot of research and consideration of different possibilities, we were able to convince ourselves of the Rome City Pass. Unfortunately, when we arrived, we had to realize that we had to pay at some sights a reduced price. The booking was simple and the documents clearly designed, all in all nevertheless rausgeschmissenes money.

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"Attention!"

2

Card is extremely expensive. No preferential entry into St. Peter's Basilica. The selection of museums is m. E. unsatisfactory. Please calculate exactly whether this is worth it !!

Reply from Turbopass Hello, as stated on our website and in our brochure, St. Peter's Cathedral is always free, usually without charge.
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"Reasonable pass but overpriced"

2

This Turbo Pass includes among others a free city tour. The tour must not be interrupted which is also absolutely stupid. You also get cheap earphones but anyway of no use, since the installed in the bus sockets do not work. Better to book on the spot an inexpensive Hopp On / Hopp Off Tour.
The advisory office in Rome (where we picked up the Turbo Pass) could also be improved.
Good was the fast lane access to the Vatican Museum - which one can buy onsite, too. The museum is indeed great but you will be hunted here in a crowd of people through the museum.

Reply from Turbopass Vielen Dank für Ihr Feedback zu unserem Rom City Pass! Derzeit überarbeiten wir die von Ihnen genannten Punkte sowie Inhalte des Passes, um in Kürze ein optimiertes Produkt mit weiteren Vorteilen und kostenfreien Sehenswürdigkeiten anbieten zu können. Auch eine Hop-on-Hop-off-Bustour wird dann inkludiert sein. Wir freuen uns, wenn wir Sie bei Ihrer nächsten Reise wieder von unserem Service überzeugen dürfen!
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"Much too expensive!"

2

The Turbo Pass is not recommendable, it is far too expensive.

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"Price Leistund unjustified"

2

Not particularly worthwhile. For the money you can really make little and in the end it has not paid off for us.

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"Value is wrong"

2

We like to make city trips and therefore have experience with City passports. Compared to other cities is less necessary for the money that it costs the Rome City Pass. There are few entry-free offers, other attractions are then visible with reduced fees. The Galleria Borghese we could not visit with CityPass, although it was (for 6 days) in our CityPass. For City Pass holders a telephone registration at the Galleria Borghese is necessary. Only - how do you do when simply detecting a recorded message on the phone number that tells you that there are no tickets available? Interestingly, tickets to get on the spot for the regular price both online. A real plus point for the CityPass is the shorter waiting time for admission, particularly in the Roman Palatine and Forum.

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"Very poor"

2

I ordered the whole package for one adult and two children. Only lacked the maps which were then sent to me quickly. Since the package child to distinguish an adult, is only noticed in Rome that the Rompass missing. After some back and forth the money was refunded for the missing passport. That I bought only once for me a metro ticket for three days because I thought that only lacks the ticket and when we were in vain lost time hours before Collosseum, but you will not be compensated. Only the time saved on the Vatican could agree conciliatory.

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"Too expensive!"

2

Public transportation (subway and bus) we could not use because always crowded! Roman Forum the pass was not accepted. Pass for youths did not work, however, the Vatican and Castel Sant'Angelo a new ticket has been created out of goodwill, but that means waiting. Furthermore everywhere eternally long queues for security checks.

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"Room"

2

In the information center at the Vatican where you should pick up the tickets, the lady was very rude to us. In my opinion such a rude lady at the information center, where she has to do with many tourists and is constantly in contact with travelers for help or information should not work. I immediately wanted to complain to you, but then I have been thinking differently. I did not make me my vacation in Rome broken. From Rome I was generally very enthusiastic and we are planning our family vacation next year in summer there again to spend. But I will not buy the Rome City Pass again for the reason mentioned above.