Turbopass customers say
2698 of all Rome ratings 4.5 out of 5
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"Bad price-performance ratio"

1

The turbo pass offers too little for the money paid. No discounts in museums, etc. And if so, then max. 2 euros. And 7 euros per day for local transport in Rome are also too much. The single tickets in Rome are priced at 1.50 euros and are valid for 100 minutes, so that 2 tickets per day are completely sufficient, especially as you can do a lot of walking.

"Waste of money!!! "

1

I would rate a 0 if I could. This pass is an utter waste of money. Gets you into hardly anything and the attractions it does mention a lot of them are normally free!! Do NOT buy! I could’ve spent 200+ euros a lot better!!!

Reply from Turbopass thank you for your comment and we are sorry that you are not happy with the pass. Unfortunately in Rom the most attractions are not for free, on the contrary, the big ones are not only to pay but need a reservation to get in quick.
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"Unfortunately, not satisfied."

1

Unfortunately we are unlucky. Vatican sightseeing was booked for us with English management. Rebooking was not possible. So the money is gone. A booking on site was unproblematic umsaht also took longer than the online process. Colosseo was booked for us only after departure. The money was refunded. But on site nevertheless a booking was possible. A star stays, because at the small attractions has already worked. Too bad. We have been hoping for more. And the worst part was the hotline staff. Only the fourth has somehow taken care of us. Online is has a lottery.

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"Unnecessary"

1

We had to wait anyway and what would have been interesting was not included

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"Rome City Pass - total disappointment"

1

Since I had great experiences with the Turbo Pass Hamburg, it was clear to me to select this passport again on our visit to Rome. In short: I felt really ripped off and will not recommend this pass! Some details: The ticket for the bus (Sit Bus) to pay extra from the airport to the Termini, as we got to the bus it was already full and we had to wait another 1/2 -3/4 hour for the next bus. The journey took more than an hour. Although more expensive by train but much faster. In order to get to the Vatican Museums and the Sistine Chapel, I have to book a guided tour, as all scheduled times were given for weeks. The museum Doria Pamphilj gallery with private rooms should be € 5 cheaper - city pass for € 5 - absolutely not correct as there is no agreement with Rome City Pass. The entrance costs therefore € 12 extra and add € 2 for the living space per person (if you are there before ...) Roma 3D was also a number! Should be free admission, arrived there "unfortunately no" until May, we get a ticket, should the entrance be possible, then it is free? Of course, I will fly back to Rome in two months and redeem this voucher! The pastry delivery is free, but you have to be brave. The suitcases are in a separate room, no door and no staff to pay attention. When I picked up my suitcase (yes, he was still there), nobody really noticed.

"Expensive!!"

1

I had bought a 3 day pass and I found it pretty expensive. Instead of buying turbo pass I would recommend buying Roma pass and purchase hop-on hop-off separately.

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"Colloseum changed conditions"

1

You pay to be able to pass snakes. After payment comes an email that this is no longer the case with the Colloseum. It takes 2 hours to get a time like the Vatican. Thus absolutely overpriced and meaningless !! Conditions to change after payment is limited to fraud!

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"Does not value money"

1

The Rome line buses were totally filthy instead of info only rushing or whistling connections for headphones fell partially from the wall. For the time window in the Colosseum 2.5 hours waiting in line. Overseas totally overcrowded almost everything went on foot the Vatican card was usable. I would never buy these tickets again

"Never again"

1

The only positive was the skip the line at the coliseum -on off bus horribale
Customer service horribale
No map to tell you where

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"overpriced and unnecessary"

1

For my 7 day stay in Rome, I bought the 6-day pass. It was VERY annoying to get the passport ned via e-mail. I had to look for it eternally in Rome. Among other things, with this pass you can go on a sightseeing bus for one day - the City Roma bus - annoyingly the worst of them all. Dirty, disorganized and he drives VERY seldom. There is no plan either. There are entries to many museums and attractions, more than you can visit at this time. What was very convenient, was that you can always drive with this pass for free with the public transport.

Reply from Turbopass Dear customer, thank you for your feedback. Too bad that you were not completely satisfied with our Rome City Pass. In order to save time, we recommend that you choose the postal service for the next order. See you soon, your Turbopass team
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"Very disappointing"

1

Were not satisfied. The pickup at the Vatican an impudence. Had to wait forever since staff awkward, slow and unfriendly. The HopOn HopOff provider does not have that many buses and we had to wait forever for the buses. When we wanted to do the evening tour we would simply be informed that the specified departure times have been changed and unfortunately we can not do any tour, although otherwise stated. Turbopass would buy in any case, but individually with other providers.

Reply from Turbopass Dear customer, thank you very much for taking the time to rate us. We are very sorry to read that you were not satisfied with our Rome City Pass. Of course we will check your points of criticism with our product manager. Maybe give us a second chance to get you excited about one of our City Passes. Best regards, Your Turbopass Team
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"The turbo passport was not worth it for us"

1

At the Collosseum we had to queue just as long as the people without a passport, ie the queue for passport holders was just as long. Many museums are free anyway. For the Vatican, we had to upgrade to 20.- Euro, to come without a snake in St. Peter's Basilica. The ride on public transport in Rome is very cheap (1,50 euros for 100 minutes). Since you can do a lot of walking, you do not have to drive much. In our opinion, so the pass is worth in any way. On the contrary. Without we would have spent less money. On three days you do not even have the time to visit so many attractions that the passport is worthwhile.

Reply from Turbopass Dear customer, thank you for the feedback. We regret very much if you had too little time to visit so many museums / attractions. The decision as to whether the purchase of a passport is profitable or not depends on the customer who is responsible for planning his stay. Best regards, Your Turbopass Team
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"Total rip-off"

1

Many promises, nothing is respected. Without queuing? 45 minutes at the Colosseum, 2 hours at other attractions. Direct booking at the sights is considerably cheaper.

Reply from Turbopass Dear customer, your feedback is very surprising. You have canceled your order before departure. It therefore raises the question of how you could use or rate our Rome City Pass. Best regards, Your Turbopass Team
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"awful"

1

The turbo-pass Rome is just as bad as that of Barcelona. There are no benefits except for the free admission to the Castel Sant'Angelo. If you want to visit the cathedral in the Vatican, which you should definitely do, you need an extra ticket, which is not included in the turbo pass. Best booked a guided tour, then you spared the disappointment and annoyances of the turbo pass. Again, the worst Bigbus company, it is saved where you can. Our big bus tour (city Roma) had the longest waiting intervals (20-25min compared to the other companies 5-8min)

Reply from Turbopass Dear customer, thank you for your feedback. Too bad that were not satisfied with our Rome City Pass. Our Rome Pass contains many attractions. The customer himself decides whether the purchase of our passport fulfills his cultural wishes. Best regards, Your Turbopass Team
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"Disappointing!!"

1

The main problem was the hopeless overcrowding of the sights in October: at Castel Sant'Angelo, access to the queue was denied (Reason: too many visitors.) In the Vatican Museums I was able to pass the queue as booked, yet the overcrowding was In the Forum Romanum, the entrance was easy, but within the forum more entrance fees were required to visit some special details My conclusion: My next Rome vacation I will compete without Turbopass and before Ort decide if it makes sense to acquire a Roma passport

Reply from Turbopass Dear customer, thank you for your feedback. We are very sorry if our Rome City Pass has disappointed you. However, we ask for your understanding that we as intermediaries have no influence on the overcrowding of visitors. Best regards, Your Turbopass Team
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"Not necessary"

1

Dear customer, thank you for your rating. We very much regret that our Rome City Pass did not meet your high expectations. Unfortunately, we can not understand what is the reason for your dissatisfaction. As we always want to improve our products, our support team would be very happy to receive your detailed feedback. Best regards, Your Turbopass Team

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"Trip to Rome"

1

Unfortunately very confusing !! for the purpose of visiting museums. Only 2 admissions free although it would have to be 3 for a 3 day ticket according to the description. That's why I can not recommend it !!!!!!!!

Reply from Turbopass Dear customer, thank you for your feedback. We are very sorry if our Rome City Pass has not met your expectations. A detailed description of the two included free entries can be found on our website and in our brochure. Too bad that you have overlooked this note. Best regards, Your Turbopass Team
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"All about bad"

1

except for the short arrival times in front of a handful of sights, the expensive Rome Pass is useless. The bus tour, which can only be done in one day, is probably the most run-down in town. Even the included card is of inferior quality.

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"Unfortunately, it was not worth it"

1

The short-term order of the 3-day version incl. Colosseum and Vatican for two people and the pickup suburb has worked. Unfortunately, there is no question of preferred admission. You can use the group inputs instead of the normal inputs, but there are also long queues, which you can NOT handle (all have this useless passport). At the Colosseum and Roman Forum, for example, we could have waited about 1.5 hours at 32 degrees in the queue. Since we wanted to see as much as possible in four days, we then booked a guided tour to get in faster. The same thing the next day at the Vatican. We had only two attractions on our tour where we got free / discounted entry. The included use of public transport is good, but you could have significantly cheaper. Conclusion: This investment was definitely not worth it for us.

Reply from Turbopass Dear customer, thank you for your feedback. We are very sorry that you were not completely satisfied with the Rome City Pass. On our website we point out that in the high season with the preferential admission at the Colosseum and Roman Forum can come due to the sharp security measures to waiting times. We ask for your understanding that we as intermediaries have no influence on this. Best regards, Your Turbopass Team
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"Purchase had to be reversed because no appointment at Vatican Museums"

1

Rome City Pass was booked well in advance. After confirmation came the news that in the desired time there was no entry into the Vatican Museums. Then we canceled the City Pass, which went without a hitch. In the end, we then put forward everything individually. And lo and behold: desired dates were possible there!