Terrible value. No added benefit apart from a nice envelope. Nothing you should pay extra for as many of museum's listed on the website as being included are already free!!
The pass is unacceptable because * with this pass from the bus can not get back in and out ... a city bus with a start and end point. For an additional charge of € 5.00 per person, you can use the entry and exit variant * In Rome drive a lot of city buses and I had to find that the bus, where the City Pass card is valid, with a very small and clear quantity is present ... In principle, the passport was much too expensive and could not be used as described
I want to report here fair, serious and honest about the ordering process and the process of the entire transaction / journey. The order was pretty easy. Everything else then not! First of all, there was not a single date to visit the Vatican in our travel period. When ordering via external providers, however, were still VERY many appointments bookable. We were then reimbursed 20 euros per person of the total price - mind you when booking an external office at our expense in the amount of 35 euros per person. When we wanted to pick up the passport, there were no more available in the shop at the Vatican. The woman made a very workunaufudigen impression and conveys it so! Shop opening hours are below average - Attention: close early! We had to visit the shop again late in the afternoon to finally get our passports. An absolute nuisance.
The hop-on-hop-off bus company uses only a few buses, so there are waiting times that can last from 30 minutes to over 1 hour. Call the hotline is placed directly. Caution with children. Children are billed but in the child-friendly Italy, children in museums have free admission So that one receives a turbo pass for children but is only a paper without any function. Conclusion: Stay away.
Got the 2 day rome pass, this is a complete scam.... when I went to pick the tickets the lady gave me like 3 cards (which only one worked) I also had the bus tour and when I got to the bus they said they pass in invalid and we were unable to ride it when it said that it was included with our pass, same with the coliseum, we were unable to go in and had to pay extra out of the 250 usd I originally paid for this pass.
I do not recommend this, it was a complete bad experience for me, ruined my trip to rome.
At the checkout the passport is partially accepted. In case of complaint there is no feedback. We are very dissatisfied.
We bought the Rome City Pass for our three-day Rome trip in July 2017 and did not find it useful. At the Colosseum you had to go anyway. The Vatican Museum can also be booked on the website for the same price as "Skip the line". We did not use the public transport, since we stayed in a hotel in the center. From there were actually all the sights in the city within walking distance. For the proud price of the Rome City Pass of 279 euros (two adults, two children), too few sights are included, the two further entries were immediately spent with us with the Forum Romanum and the Engelsburg immediately. We then also wanted to see the Capitoline museums, which cost us with a discount through the Rome City Pass for two children and two adults 52 euros, which we found very expensive. On our next trip to Rome we will not take the passport anymore.
Because of sudden illness I had to cancel the holiday for Rome. Since the Rome City Pass is not bound by time, I did not cancel it because I only move the trip. But what I do not find in order. In the pass is the entrance fee for the Vatican included and only because I had to move the trip at short notice, I must pay again next time for each pass 20 € for the Vatican. A non-timed passport should be postponed with all incl. And it is not apparent on the website that you have to be paid back at the time of moving the Vatican for 20 €.
Very bad information about the possibilities. 6 days pass means 2x3 day pass. Hop on Hop Off is just a city tour (one-time) and can not be used any more!
Wir hatten die ganze Zeit ohne eine Rom City Pass gefahren ( mussten immer tickets kaufen wir haben gefragt ,........gefragt immer wo anders geschiks schade
Also after 4 telephone calls in about 4 weeks it was the company Turbopass apparently not possible 2x Rom Turbopass to send. The service was quite friendly but not able to explain why the 2 turbopaints did not arrive at the customer. The passports had to be collected at the Vatican souvenir shop. That is exactly what we wanted to avoid. Unfortunately, our shipping charges have been paid for free. Too bad, but we can not recommend the shipping.
IT WAS TERIBBLE!!JUST LOST THE MONEY!! IN PALATIN 40 MINUTES WAITING TOGETHER WITH PEOPLE WITHOUT TURBOPASS!! ANY SECOND LINE FOR PEOPLE WITH TURBOPASS!! THE SAME IN CASTEL SAN ANGELO!! THE STAFF JUST SAID YOU HAVE TO WAIT TOGETHER WITH REST OF THE PEOPLE!!!
When visiting Rome for the first time, there is much that can not be determined the same. We did not use so many museums and entrance fees as we wanted and did not understand the small print. For example, that the Coliseum and Forum are to be completed in a day if you're not \"wasting\" two entries will. The Borghese Gallery can be booked by appointment for a specific time only after telephone booking. It's annoying because this art museum has to be found for now. The ticket for the permanent use of transport is great and also that the Vatican was not to wait so long.
First, we were surprised that you had to pay off the airport train. Very annoying because you thought it would all bus and train services in the price. So hin.- again and return at 32.00 € and second, the visit to the Vatican in the card is included. It is only in the Sistine Chapel and the Vatican Museeum. Sorry but could we have previously significantly better explain.
The worse experience I have ever had in 14 years traveling. After I purchased the pass, I could not contact customer service regarding to question. When I was in Rome, I could not use the public transportation such as bus or metro. Not only that, I have 72hrs Rome pass for 2 people, but I just can use for only 1 person. Basically, I spent more than 200$ for nothing.
The company Turbo Pass sent us a package with the inlet to the Vatican and Colosseum and we have this saves time-thanks. We also have the pass condition with which we are likely to ride buses and trains within the city for free. Fine. Only the company Turbo Pass has been forgotten, the Turbo Pass itself !! This can redeem at the sight-seeing tour to navigate. We have to find one hour hand to the store where the pass could be redeemed. Instead the pass we have received two additional maps, but the store was not willing to take in exchange, we would have about € 40 to pay the tour to join. After I reklammiert these blunders at Turbo Pass, you have apologized and we replaced € 32 and As a little extra we were offered 10% discount on the next order. This we politely declined as we found your offer as insulting. Our tip: The package is worth, but before you go, you should check that you have more.
DO NOT WASTE YOUR MONEY ON TURBOPASS. I purchased mine more than 20 days before my trip and received nothing in the mail. When I emailed them a week before my trip, I again received NOTHING in return. Only when my family and I arrived in Rome and spent an hour looking for the pick up location and THREE hours with the lady at the pick up location did I get a response, and the response was to send all my passes back after my trip to get a refund. They did nothing to help my trip. TURBOPASS was the worst part of Rome.
I had booked the Turbopass last minute but it still allowed me to make the booking. The instructions for pickup on the website were very bad I only received a verification email. I was eventually given a refund as we never received our Turbopass after we eventually found the place to pick up. I didn't even get an apology email.
This pass has been touted for 72 hours and we bought two adults and two passports for young people. In Rome then the passport invalid after two days - no admittance to the Colosseum and Roman Forum, as we had with the additional tickets purchased more than two hours of waiting time. We had bought specially for us all the passes to enjoy the almost pass function - totally in vain. Have the complained immediately and then the simple answer is - the children without entering inside. reimbursed only the Colosseum Tickets
I have had very bad experiences with Turbo Pass. The Turbopasses have not arrived on time, although ordered early enough. When I asked if the transportation from the airport to the city would be included, this was denied, but because there had been a problem with the shipment, I was promised that the ride from the airport to the city (no return) would be covered by them. Therefore I have not canceled, although the Turbopass would only pay off if both rides were included. After my return Turbopass would not keep the promise. If I had known that before, I would simply have canceled it.