The Rome City Pass allows you to book the most important attractions easily from home. You choose the attraction, e.g. the Colosseum or Vatican City, and specify a day and morning/afternoon. You receive the tickets with the booked entry times right on time for the start of your vacation. There is no need to wait long in the ticket lines at the attractions. There are enough attractions included in the Rome City Pass 'package'. The price-performance ratio is OK.
Useful offer for a city trip. - Cheaper than buying individually and almost everywhere in a lane. (Highly recommended in Rome). With the vouchers, the tickets sometimes have to be picked up at ticket offices. The description from Turbopass is a bit poor here. (We had to ask several times and missed appointments as a result... A more detailed description from Turbopass would be good here. The option to import the vouchers into a wallet app would also be good. Otherwise, keep it up
Our experience with the pass was entirely positive. Only the search for the point where the local transport ticket was issued at the beginning was a bit of a challenge - better directions are needed here. To get from Tiburtina station to Termini, the QR code should already work as a "ticket", so you have to get another ticket. Otherwise, booking the services included in the pass was practical and largely known and accepted everywhere.
The Turbopass made our week in Rome much easier. We visited almost all of the sights with it. But it has to be said that you really have to take in a lot of attractions for the pass to be worth it compared to individual bookings. It is a bit strange that for some attractions (e.g. Pantheon, Castel Sant'Angelo) you first have to convert your Turbopass into a real ticket at Touristation. That takes a bit of time. But we would generally recommend the pass for a stay of around a week in Rome.
Turbo pass is a very good way to organise your city trip, with fast entrances without long waiting cue. A lot is included. When needed extra information, the helpdesk answers your questions quickly
The pass was good but would have liked more information about the need to get entry tickets for some attractions. Also 48 hour access to the IOBus was too short.
The advance reservation of the tickets was really good and is definitely recommended. We were able to walk past the long lines and straight to the entrance without having to wait. Unfortunately, questions that we had asked in advance by email (2×) were not answered, so we didn't get full marks. I just expect this level of customer service for the price.
We went on a city trip with Turbopass for the first time and it was a good decision. Booking the tickets is super easy, you can do it all with your smartphone, no waiting in huge lines, everything worked as booked, only now and then we needed additional audio guides that weren't included. This way we were able to see a lot, we were super mobile with the hop-on hop-off bus and public transport and the airport transfer can only be praised. All in all a great investment, much cheaper than buying things individually.
The TurboPass is great. There are lots of offers, including some that you haven't heard much about before and that aren't classic tourist attractions. However, it is only recommended if you are travelling for more than 3 days and have time to take advantage of the offers. Otherwise, it would be cheaper to book yourself, although that also depends on how much you want to see. If you want to see as much as possible and are out and about all day, then the Turbopass is very practical. We had three full days in Rome and we were out and about from morning to night, seeing as much as possible. But everything was very well timed. So for us, it was definitely worth it. With everything we saw, it would have been more expensive to book the tickets individually like with the Turbopass, so it was great.
Airport transfer, public transport, fast entry. Everything that was promised went smoothly. We booked the Colosseum/Forum and Vatican Museums: We had entry to the sights with almost no waiting times in the fast lane. One star deducted because the tickets had to be organised for public transport and some entrances to certain places.
In principle, the Turbopass was helpful and the booked appointments were on time. Unfortunately, the "Vatican" stop for the hop-on buses (booked for 48 hours) was almost 2 km further away than stated due to a lot of construction work in Rome. That meant another 3-4 km of walking on those days. Nevertheless, we were very satisfied overall.
The Turbopass has a lot of content, but it is a bit confusing and therefore not easy to use. You really have to take the time to study the content and the necessary procedure/booking method beforehand. Overall, though, it's great and recommendable.
Overall, this pass is very useful, especially if you take the ticket for public transport. However, some visits are not worth lingering over. For example, the Pantheon where you have to go and get a second ticket further away while everywhere else you just have to show the QR code. As for the Vatican, you really have to be motivated to go there, it is so full of people and you are sent around in all directions before finally being able to see the Sistine Chapel for 2 minutes... I strongly advise going to smaller structures which will be much more pleasant to visit like the Stadio Domiziano or Vicus Caprarius.
The only thing that could have been sent in advance was the entrance tickets to the Vatican. Otherwise everything was perfect.
Historic Rome is a wonderful place to explore on foot. However, if you don't have much time or are not a good walker, the hop-on hop-off buses are great! Or if it rains
Sunset in the Terraza del Pinico park with an overview of Rome
The initial email I received did not have the required tickets attached. I contacted the turbopass customer service and was helped very quickly.
If you want to do a lot of attractions, the Turbo Pass is definitely worth it financially. But please don't confuse it with the Rome Pass! The airport transfer is cheap, but it only takes you from the airport to the main train station (Termini), not to your hotel! I had to "get to grips with it" at first, but once you know how to get the tickets, it's really no problem. I would book it again.
We spent 6 days in Rome and we took a 5-day City Pass. Overall, it made our trip easier, but it would be nice to have a little more details, for example, the tourist bus, it was not clearly indicated that it was the green IOBUS that we had to take, we struggled a little, before finding it... Also nice, the entrances included for several attractions, but often you have to go and get the tickets and it is not clearly noted where (for the Pantheon for example), we had to ask to find the place. Overall, I recommend it.