At the beginning of June, we were in Rome as a couple and had the 72-hour pass. We used it to visit the Colosseum, the Vatican Museums and the Pantheon. We also used the local transport ticket and the hop-on hop-off tours for 48 hours. One advantage was that we got in everywhere quickly and it worked out really well. I thought it was a bit of a shame that you had to pick up the tickets at different places, which was a bit time-consuming. My main reason for only giving it 4 stars is more the financial aspect: I added it all up and if we had bought all the tickets individually, we would have gotten away with around €25 cheaper per person. I think if you also use more museums, it's probably worth it.
Overall, the ticket was fine, but it seems that since May some of the attractions that are listed in the pass description are no longer included, so we often had to pay extra, which was very disappointing as we weren't expecting it (museums, Caracalla Baths, etc.). However, the tickets for the Vatican Museums, the Colosseum, Castel Sant'Angelo, the Pantheon and public transport worked great and did what they promised.
Worked well but having to find the ticket offices was not that easy and difficult to find.
We had the bus pass, a pass for the Colosseum and the Vatican museums.
It would have been easier if the tickets were sent via email so you do not need to tramp around Rome to find tickets.
Once you get the tickets it went well.
That's why I've given it 4 stars
The Rome City Pass is very interesting because it serves almost all the places that interest tourists. My only reservation concerns the schedules which should start a little earlier in the morning and end a little later in the evening. For example 8 a.m. to 8 p.m. this season. But we were able to do everything we planned.
The Turbopass was a good choice, but unfortunately the time was too short for the many options included. It was good to be able to book an entry time for the Vatican Museums and the Colosseum in advance - this meant we could easily skip the very long queues. A small downside was the unclear situation with the Colosseum: we were 2 adults and a teenager who was allowed into the Colosseum for free. The adults had tickets in advance, but the teenager was only informed that it was free. Only when we got there were we able to clarify that she was allowed to go through the entry control and then get her ticket at a special counter, which was needed for separate entry to the Roman Forum, among other things. Turbopass was not aware of this detail; and the Colosseum only responded to an email request "due to high demand" 8 days later and after the trip. It was an additional effort, and it was certainly not the first time this has happened - the information can perhaps be incorporated in the future.
The Rome City Pass is simply a great thing. You can get everywhere quickly and don't have to wait in lines for ages. Everything worked out great. The only downside is that the tickets have to be picked up in paper form at various tourist offices. That was a bit inconvenient.
The Rome City Pass is a great thing for a week-long visit to Rome! You can visit many sights, and we even discovered places we hadn't yet discovered. However, you have to bear in mind that you have to get tickets for local transport separately. And for some sights there are requirements that you can only visit them if you have booked time in advance. But if you keep that in mind, it's very good. I would advise everyone to get a Rome City Pass, as it makes things a lot easier.
Easy to make reservations at various site seeing venues. Prompt response from customer service when I had a question. Only problem is it is not easy to find the kiosk to get the transportation pass at Rome Centeal Train Station.
The Turbopass largely met my expectations. The punctual entry for the pre-booked tours (Colosseum and Vatican Museums) worked out great. What I don't think was a good solution: We were a group of 4 adults and two children. Only 3 adults wanted to visit the Vatican Museums, which meant that we had to make two Turbopass bookings. This in turn meant that we were given different times for the Colosseum. Another bad solution is that to visit the Pantheon you have to go to a tourist information office in Piazza Navona, where you can only order tickets and then have to go back to pick them up. That's pretty inconvenient and time-consuming. Apart from that, the Turbopass is a good option for avoiding long queues and it is also valid for quite a few sights, e.g. Ostia Antica and many more.
A good thing if you are in Rome for several days (at least 3 days). Unfortunately, you have to run around a bit to activate some of the 'promotions' (public transport vouchers can only be exchanged for a regular ticket at a stand at Roma Termini station, and hop-on hop-off bus tours can only be redeemed at an office in the city center). Otherwise, there are at least some discounts in many places that are not included in the pass's portfolio. Customer service with/through the Turbopass organization when there were questions or problems was prompt and customer-oriented, which is why it gets 5 stars.
The pass is a good offer. It would be nice if you could get the individual tickets digitally and not have to queue at the respective ticket office to collect them.
We had only arranged tickets for the Vatican Museums and the Colosseum late and were unable to get any through the regular route. With the Turbopass we were able to get reasonable time slots for both sights. The support we received via email was really good! Every question was answered to our complete satisfaction within a reasonable amount of time. If you want to make full use of the ticket, you should definitely stay in Rome for a week or longer. We didn't manage it. The only thing that annoyed us a little was that the Turbopass was often not enough to get in. You had to get an entrance ticket first (free with the Turbopass) and then you could visit the sight.
You could avoid queues and it was very easy to use. Good selection of offers and suggestions. At the attractions (Piazza or Trevi Fountain) you can also go underground. My questions were answered very quickly by the Turbopass team. Rome in general was very full, many fountains and monuments are covered up for restoration for the holy year 2025.
Convenient to get everything at once. Possibility of having access to all transport (hop on/off, bus, metro, airport shuttle), of having tickets for the amcatixan, the colissee and others). However, do your calculations carefully because it does not necessarily come out cheaper.
Overall, we were very happy with the Turbopass and would buy it again. However, we didn't know that we sometimes only get vouchers for the tickets and that we then had to exchange these vouchers for tickets at various places. This was sometimes quite confusing due to the large number of people there, but it all worked out. I would recommend ordering the Turbopass several weeks before the trip, as otherwise you may run out of time to visit the attractions you have booked, e.g. the Colosseum or the Vatican Museums. The company has to request the tickets from the attractions you have booked and then forwards them or the voucher to the customer. We didn't get the last ticket until the evening before our trip started.
The turbopass worked perfectly during my stay in Rome. It spared me time when going to the Vatican and Colosseum because we could skip the line.
We could also use the hop-on-hop-off bus to get around the city for 48 hours.
So, I am usually not the guy who would write something like that, but the turbopass was amazing. Easy to obtain and we safed a ton of time visiting the attraction. Only downside, when we got the ticket for the Vatican museums, the employee accidently printed the wrong validation date on the ticket (booked 30th got 29th), so we had to buy the ticket again at the museum, the reason it is only 4 stars. So ALWAYS check the tickets right after getting them!! Also check at which attractions you have to go to their touristations to get the actual ticket. Other than that, very uncomplicated and as mentioned above time saving. Definitely recommend.
Really helpfull to have a Rome City Pas, however in many cases you need to go to the ticket office to get the actual ticket for entering the venue.
Hop on / Hop off only valid for 48 hours, even if you book five days pass.
We booked the Turbopass for our trip in May 2024. The offer is very large and well structured. We often read that the hop on/hop off company was bad and was always late. We can't say that! The price of the Turbopass is quite ambitious, although it must be said that there was a very quick response to any queries (you can't get something like that for free). We definitely recommend booking the highlights (Colosseum) in advance.