Turbopass customers say
2709 of all Rome ratings 4.5 out of 5
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"It worked for us!"

4

I bought the Turbopass because I found it difficult to find official tickets for the Colosseum and the Vatican Museum. I was a bit nervous because the ticket for the Colosseum was only delivered shortly before the trip. But in the end everything worked out. My requested times were also met. We just had to pick up the ticket for the Pantheon at the tourist office. There was a lady at the Castel Sant'Angelo who gave us the tickets.

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"Rome - a bit complicated, but everything worked very well. Careful reading of the instructions beforehand is a must!"

4

I booked the Turbopass Rome for two adults and a teenager at the end of February 2024 for the travel period Pentecost 2024. I received the Turbopasses together with the tickets for the Colosseum and the Vatican Museums two months after ordering and thus almost a month before departure for the desired dates and periods specified when ordering. The tickets sent to me for the Colosseum and Vatican allow direct entry (we were let in 15 minutes before the booked time, but not earlier), but be careful: although children under 18 can visit the Colosseum for free, children still need a ticket. This ticket is not available through Turbopass. There is no ticket counter outside for this, it must be picked up in the Colosseum. Children go directly through the security checks with the adults and get their own ticket in the Colosseum at counter 10 (as of May 2024). The age of older children is definitely checked. Therefore, carry your student ID with you. When these tickets were sent, links were also sent for booking appointments (date + time) for Castel Sant'Angelo and the Pantheon. I was also able to book the appointments for these according to my own travel plans. All admission times on our travel dates were still possible. For Castel Sant'Angelo and the Pantheon, online reservations only give vouchers that must be exchanged for the actual entrance tickets on site before the tour. Please be careful here and follow the exact instructions on the vouchers to redeem the tickets. For us, these were for Castel Sant'Angelo: The staff are standing at the entrance to the bridge at Castel Sant'Angelo. Look around a bit if necessary; in our case, the ladies were surrounded by customers and not immediately visible. The parasol mentioned may not always be open. Pantheon: The tickets must be picked up in a shop on Piazza Navona, about 350m from the Pantheon. This should be taken into account when planning your time, as there are huge crowds of people around the Pantheon and on Piazza Navona. The Turbopass comes with a multi-page document with precise instructions on the opening times of the individual sights and how to get tickets for each. In summary, the Turbopass really does provide all the information you need to get your bearings - I can only recommend taking the time to read it in advance. It helped me to organize our further tour planning based on this (such as the date and time for the visit to Castel Sant'Angelo and the Pantheon). Rome is simply so busy that I think it requires quite strict time management to avoid waiting times with timed tickets if you want to visit all the main sights. Conclusion: In summary, the Turbopass is a bit too expensive, because even a three-day pass does not allow you to visit all of the included sights. The tickets for the sights we visited would probably have been cheaper individually, but at the end of February there were no tickets for the Colosseum and Vatican available on their official websites. And after I saw the queues on site, some of which were hundreds of meters long, I was happy about the direct "skip the line" access. The "extra charge" was fine with me. I can only counter the numerous, rather negative reviews of Turbopass, especially for Rome, with positive experiences. A certain amount of personal responsibility is required when using the service. I would also be very happy about a system that allows access to all sights using just a quick link on the Turbopass, but this does not seem possible due to the different ticket systems in place.

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"The Turbo Pass is a great relief"

4

The Turbo Pass makes traveling to Rome easier and saves a lot of time. A better description for exchanging/obtaining tickets could be explained better. Unfortunately, the app could not be used because registration was not possible. The price is just about acceptable.

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"Travelling in Rome"

4

Despite the Turbopass, there were longer routes to get the tickets and long waiting times at the attractions. But it was fine with set times.

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"To recommend"

4

Unfortunately, the Villa Borghese was not included in the pass and a ticket for the Vatican was no longer available 14 days before arrival. I liked that you didn't have to wait in line. Sometimes it was annoying that you had to pick up the tickets for tours at the tourist office. You could also only pick up the ticket for public transport in the city at a kiosk, so you had to pay extra for the train ticket from the airport and the city. Overall, it was a good decision, as there was a wide range of options.

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"Experience Rome"

4

Hello everyone, I have already sent a detailed "debriefing" by email. As a special highlight, I recommend including the Basilica of San Clemente in the Turbopass, it is beautiful and has 2 lower churches.

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"Recommended"

4

It's great that you don't have to queue. What wasn't ideal was the fact that you had to pick up the tickets at the tourist information office (Vatican and Pantheon). The catacombs that are included aren't there. Despite the shortcomings, I would buy the Turbopass again.

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"Everything works"

4

It was worth it, we didn't have to queue. It was good value for money. Public transport worked out well. Getting tickets for the Pantheon was a bit complicated because online reservations weren't possible.

"Good way to see the highlights of the city"

4

The pass makes the entry process for all the major monuments much easier and simpler. The queues for pass holders were usually much shorter than the queue to buy tickets at the door, so I highly recommend having the pass. Receiving my tickets for the Vatican museums and the colosseum was very straightforward and I wouldn't have been able to book these visits otherwise, so that alone made it worthwhile to me. There are many deals to take advantage of if you read through the fine print when you receive your pass. I particularly loved having access to the hop on/hop off bus tour through the city. I had a terrible experience with rude staff at the Touristation office in Piazza Navona, but this has little to do with the pass itself. It's a good way to see the highlights of the city.

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"City trip Rome"

4

We are very satisfied with the purchase of the city pass offered by Turbopass, which includes many options such as the airport-city center shuttle service, the hop-on-hop-off bus, the use of public transport (bus, train, tram) and access to the numerous museums and other attractions. The visits to the Colosseum and the Vatican museums arranged by Turbopass ensured that we did not have to join the long queues. The only downside is that we received vouchers by email that we first had to exchange for real tickets. It would be easier if we could receive the tickets directly by email because ultimately everything is included in the price and the city pass was paid in advance.

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"We would buy again."

4

Our experiences were consistently positive. However, with the Roma Pass you sometimes have to pick up your ticket at a different location to get in. For example: for the Pantheon at Piazza Navona.

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"Mein Turbopass in Roma"

4

It was a great trip full of joy and great experiences thanks to this great card (Turbopass). The only thing that disappointed me a little was the very short time for visiting the Colosseum. According to the pre-booked ticket, we were only able to get in at 5 p.m., and what a pretty big area we only had 2 hours to see. Perhaps this could be taken into account in the future when booking in advance. Otherwise, we are happy with everything and can happily recommend this offer. Best wishes from Hamburg Dmitry

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"The pass is worth it if you have enough time to use it"

4

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"weekend in Rome"

4

A nice hotel not far from the Trevi Fountain and yet quiet: Hotel Cecil. The staff are welcoming and there is a pleasant rooftop bar.

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"Almost everything worked"

4

The timed entry tickets for the Vatican Museums and the Colosseum are essential. I really don't want to stand in those queues. Be sure to check the latest news from Turbopass about how to redeem the tickets for the museums - sometimes it's very complicated or doesn't work at all. However, customer service refunded the tickets without any problems. Overall: I would buy them again in another city.

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"To recommend"

4

The individual activities and options are well explained. Where to find things, how to register, locations, etc. Airport transfer, and everything else worked well.

"You need it to visit Rome"

4

We pre-ordered the Turbopass. You can skip lines to find yourself in another line. It is Rome and many tourists visit this City. The hop-on/hop off bus was a disappointmet because to less buses or to many people. We used more the public transport. Long lines with people and only sitting places....but it was available. We found it very handy the Turbopass that is why I give I high rating.

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"It worked well"

4

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"Super awesome if you know exactly how the Rome City Pass works"

4

The Rome Turbopass is brilliant. It includes all the attractions you have booked. The shuttle bus from Fiumicino Airport is at the end of Terminal 3 and takes 70 minutes, depending on traffic. At the stop, you can show your voucher for a round trip to Termini. You have to pick up the ticket for local transport at a kiosk near Termini station. It's a bit of a hassle if you have to walk around the whole station first. The ticket for the Colosseum was included. The other tickets for the Pantheon, Castel Sant'Angelo, Catacombs (Callisto) and the 90-minute tour from Piazza Vavona have to be booked and picked up in advance from one of the tourist offices. The Romepass only serves as a voucher here. The museums, the luggage depot at Termini and the Hop On, Hop Off bus can be booked directly with the Rome City Pass.

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"Great pass if you have a lot of sightseeing planned!!!"

4

We got the Rome City Pass for 7 days. We planned and booked all museum entrances from home. Everything worked very well. Entry is always on time - not before, not after!!! The hop on hop off buses are always full due to the large number of visitors. It can also happen that you have to wait for the next bus - but then you can expect a wait of 20-30 minutes. The audio guide always worked very well. What bothered us was that you can ALWAYS only pick up the vouchers for the tours from the tourist office on the day that you are scheduled to enter. I don't understand that, because it shouldn't really matter when I can pick them up. We always had to go across town to pick up the vouchers. Unfortunately, it's very inconvenient because you have to keep going to the tourist office and then always have to expect a long wait there. This should be made easier. I would also like to point out that the ladies at the tourist office in Navona Square are VERY rude and cheeky. All in all, we would take the Rome City Card again. Highly recommended.