As far as everything worked out, and received faster preferential access to the sights. What is annoying, you have to pick up the ticket from the ticket, is a bit cumbersome, but that's apparently how it is in Italy.... Which wasn't so great, for example the Coliseum, you should then pay 4 € extra for the area on the platform , but it's already in and would have to go back again... Something like that has to be in there!
The Turbopass definitely made the trip to Rome more relaxed. Personally, I thought the list of sights was great, because you could divide the days very well. Everything was there that I wanted for a great city break. My only criticism is whether the turbo pass paid off for me as a 19-year-old. In many museums, young Europeans aged 18-25 pay reduced admission of sometimes €3 per person. It would be advisable to address a target group over 25 years of age when purchasing the turbo pass.
Reservations were great.
At some facilities in ROM you cannot simply show the turbo pass but have to pick up the reserved ticket at a station beforehand. Unfortunately, you only get a voucher at this station and you have to go to another station to get the ticket (Vatican Museums). "Turbopass" can't do anything about that, but the cumbersome organization at "Touristation" and everything works as promised - it just takes time, which you should plan for. A "turbo pass" then quickly becomes a "slow pass". Otherwise everything was included that was promised, the service for questions by email works quickly and helpfully. And with such a pass you are still faster than queuing in the endless queues. CONCLUSION: a bit more transparency/clarification would be helpful - but without a pass you are lost in ROM. Hence: very helpful.
The TurboPass itself is great if you also like going to museums or want to see things that are not in a travel guide. What is not enough are extra costs for audio guides at the Colloseum and also in the Pantheon. In addition, there was no skip-the-line at the Pantheon and the pick-up/information station at Piazza Navonna was unfortunately incapable. So inept that - despite saying it in both English and Italian - we were given the wrong ticket to Castel Sant'Angelo. And when we asked about the date (it said the day on it when we got the tickets and we wanted Monday, but Castel Sant'Angelo is closed then...they also forgot to tell us) then came: no, no, that's it only the date of issue. Well... we asked again the next day and then it suddenly said: no, the ticket was valid yesterday and no, you can't exchange it because they don't know whether we were in the castle. PLEASE WHAT??? With that they messed up both the Castel Sant'Angelo and the very good experience with the turbo pass :( They also said several times at the various sights that the conditions have changed from July... great! We bought in May already the date at the end of July - but we didn't get any information or other discounts... So in summary: it fits well, a bit too little information and the pick-up station was really rubbish.
So far so good, Rome is great and the pass brings the benefits described and expected. Everything worked fine. Unfortunately, we first had to go to one of the 3 specified offices to pick up the ticket. This was known, but it is cumbersome because we first had to purchase one-time tickets. In addition, the offices were only open from 9:30 a.m. Unfortunately, we were not aware of this. And if only 3 days are available, you can definitely arrange it differently in the future. Otherwise GREAT
The delivery of the passport and everything that went with it went smoothly. The use on site in Rome was also without problems. The entrance to the Castel Sant'Angelo was a bit complicated, since we first went to the named tourist information, but there "again only" received a voucher for the visit, which we then had to pick up at the Castel Sant'Angelo (quasi twice). A tightening would be good here or an immediate entry by scanning the QR code. Otherwise everything was really perfect. Tip: take at least 4-5 teeth, otherwise you won't get enough. We would book the pass again. Maybe you can include the entrance fee to the Pantheon, since it has probably cost 5 EUR since May (before it was free).
The turbo pass is a fine thing. This allows you to use different museums or opportunities without paying extra. We'll do it again for sure.
When I buy a Turbopass, I expect to get a card and then everything will work. With the turbo pass for Rome, however, you always have to get a lot of tickets, e.g. for the Vatican, for public transport, for Engelsburg, at an extra place. In the end it worked. In this respect: a bit cumbersome, but worthwhile.
What we booked worked well, could be counted on to have it taken care of in a timely manner. We rarely used the app that went with it, it was useful for viewing all included services and their locations, otherwise we got to our destination faster and easier with Google Maps.
Unfortunately you have to go to the office in Turbopassta to get the ticket for public transport. The offices close at 8:00 p.m. at the latest. The first day I couldn't make it because the flight was delayed and I had to buy a separate ticket from the machine. It would be nice if there were online tickets (QR code etc.). The best method is to buy tickets from the machine. The ticket had its good points. You can visit the museums without standing in queues. But it is important to book early for the Collesium and Vatican. Otherwise there is no place.
This pass is highly recommended if you plan on seeing a lot of the sights. Everything is included except for the Vatican Gardens.
The pass was very helpful for us especially getting into the Collosseum and Vatican city. They seem to have special arrangement with vatican. This was useful as we couldn't get the vatican ticket online. The reachability of the pass could have been a bit better as in some places we had to explain at the counter about what is the turbopass and how it allows us the access within the monument.
Order in time! Received our documents 3 days before departure. Individual planning had to be changed. Combo ticket Colosseum only in the 24h. Variant. Otherwise problem-free use of the pass at all stations.
We booked the Roma City Pass online. It was trouble-free again and makes the visits to the Vatican etc. simply less stressful. Quite apart from the time saved at the entrances. Gladly again!
We were able to carry out our program as planned during the 4 days in Rome. Thanks to the Turbopass, we were able to get into almost all the sights (Vatican, Colosseum, Castel Sant'Angelo) without long waiting times. Because we didn't have public transport included, we bought a 7-day pass for the 4 days. He is not available for 4 days. It was a bit unfortunate that we used the hop-on hop-off bus on Pentecost Sunday of all days and visited the Trevi Fountain. There are always a lot of people, but the fact that the Giro d'Italia crossed the finish line on the same day made the whole thing very difficult. Mainly because public transport in the city center was practically paralyzed and the hop-on-hop-off bus could only run to a very, very limited extent. There were many steps...
Worked great! Thanks to Turbopass, we were able to get tickets for the fully booked Colosseum and the Vatican Museums despite booking late (2 weeks before our trip to Rome). I was really happy about that, no queue, no queuing! I also sent an email to the Turbopass team on the day of departure and received feedback on the same day and all the information I needed! I was really worried, but the team reacted quickly, friendly and competently. Price-performance ratio totally ok if you want to visit the Colosseum and the Vatican Museums, otherwise there are a few other museums to choose from - that's why 1 point deduction and because you have to exchange the online tickets in the tourist office for tickets for the Castel Sant'Angelo - that was tedious - all in all anyway: highly recommended!
Very happy we purchased the Time City Pass. We used the hop on hop off bus service for 2 days with great success. We visited the colosseum and we were very pleased how easy it was to use our tickets. Overall a very good value