Validity: The pass is activated on the first day selected at the time of booking, ensuring it aligns with the planned travel dates for a smooth and coordinated experience. The Rome City Pass is available in German, English and French via online booking. Please book early, as visitor capacity in Rome is limited. You will receive your City Pass, and the airport transfer if required, by e-mail.

Important: If you have not received an email from Turbopass, please check the spam or junk folder in your email inbox. If the message has been categorised as spam/junk mail, there should be one of the following options: ‘Not spam’, ‘Not junk’ or ‘Add sender to white list’. This will help you to receive future emails from Turbopass. If you still cannot find an email, please contact our customer service.

Attention early bookers! Reservations are possible approx. six weeks before the desired date, you will receive your documents at least 1 day before your specified travel date. For last-minute bookers: The processing time for your booking may take 24 hours.

Vatican: For your preferred entry to the Vatican, please select a date and time in the corresponding field when ordering. You also have the option of not booking the Vatican if, for example, it is not available on your preferred date. The price for the City Pass will then be reduced accordingly. Please observe the dress code for visiting the Vatican and wear clothing that covers your knees and shoulders, otherwise you may be refused entry. Please note that you may have to be prepared for delays at the security checks at the Vatican. These checks cannot be bypassed even with a Rome City Pass and "priority entry". You may be approached by supposedly "helpful" salespeople outside the Vatican who will try to sell you more overpriced tickets. Don’t go for it, with your City Pass you already have free access reserved for you personally and can go straight to the entrance.

Colosseum (with Roman Forum and Palatine Hills): For your reserved access, please select a date and a preferred time during your booking. For your preferred entrance to the Colosseum, you should be at the entrance 30 minutes before your allocated time slot due to security checks. Go past the ticket queue directly to the entrance. Your ticket is valid for the Colosseum, the Roman Forum and the Palatine Hill. You can visit the Roman Forum and Palatine Hill on the same day (e.g. before the Colosseum) or the day after the Colosseum, regardless of the time slot you have reserved for the Colosseum. Tickets for children (under 18) are not bound to the time stated on the ticket. What is relevant is the date stated. This means that a child can enter the Colosseum at any time on the specified date. 

Note for visits on your arrival or departure day: We cannot guarantee your ticket for a visit to the Colosseum or the Vatican for a specific time. It is therefore safer to refrain from visiting on the day of arrival or departure.

Hop-on Hop-off City Tour: Your Rome City Pass includes a 48-hour ticket on the hop-on hop-off bus with free audio commentary in many languages. The ticket is valid for 48 hours.

Validity: The Rome City Pass is valid for one day or two, three, four, five or seven consecutive days, starting from the first day the pass is used. The validity cannot be extended. Not even if the validity period happens to include a museum’s closing day. Upon presentation, you will receive free access to the sights and museums included in the Rome City Pass. The services included in the Rome City Pass can be used/visited once in any order during the period of validity of your City Pass.

Airport transfer: Your airport transfer ticket includes the journey from Fiumicino and Ciampino airports to the city centre and a return journey to the airport. You can use the airport transfer on flexible days, the validity of the transfer ticket is not tied to the days of the pass. More information here.

Children and teens: Children and teenagers under the age of 18 sometimes require proof of age (passport or ID) to gain free entry to certain attractions. Children and young people do not pay admission to the Colosseum and the Colosseum does not offer reservations for them. For free admission to the Colosseum, a free ticket is required for under-18s, which you can only obtain on site. Further information on obtaining a free ticket can be found in the appendix of your pass under "Colosseum".

Opening hours: Some museums and sights may be closed for renovation or at short notice on certain days. Many Italian museums are closed on Mondays (does not apply to the Vatican, the Colosseum and the tour) and on 25 December, 1 January and 1 May. The Vatican Museums are closed on Sundays and on some church holidays. St Peter’s Basilica is always closed on Wednesdays from 8am to 12pm and on 24 December and 31 December.

That's good to know: Rome can get crowded during peak travel times. Please be prepared for many visitors who want to visit the main attractions just like you. Security checks are mandatory for everyone and there may be waiting times. The capacity of the Colosseum has been limited to 3000 visitors, which may mean that you have to wait despite having a reservation. In addition to the Colosseum or the Vatican, we recommend visiting the many other great museums and attractions that are perhaps less in the spotlight. Your Rome City Pass includes lots of other exciting content for an interesting visit to Rome. With the Rome City Pass, you get a package that makes your trip and preparations easier. Compared to individual purchases and organisation, you save money, time and nerves. You can find more information about the City Pass under Questions and help. 

We hope you enjoy your visit to Rome!