How to receive your City Pass and your tickets

Athens
The Athens City Pass will be sent to you by e-mail for self-printing or for use on your smartphone. 

After placing the order, it can take up to 1 or 2 hours to receive the documents by e-mail, due to the Acropolis ticket booking.

Attention early bookers: You will receive your documents at least two days before your departure.

Barcelona
You will receive the Barcelona City Pass by e-mail after receipt of payment for you to print out yourself or use on your smartphone. For the local transport ticket (if booked) you will receive a voucher to collect your ticket.

Dubai 
Your Dubai City Pass will be delivered after confirmation of payment by e-mail at the latest 1 week before your departure for self print out or for usage on your smartphone.

Florence
Immediately after receipt of payment, you will receive the Florence City Pass by e-mail simply to print out yourself or for your smartphone at the e-mail address you provided.

Hamburg
Immediately after receipt of payment, you will receive the Hamburg City Pass by e-mail simply to print out yourself or for your smartphone at the e-mail address you provided.

London
Once payment has been confirmed, the London City Pass will be sent to you by email, together with a link to access and book all the attractions included.

Mallorca

Immediately after receipt of payment, you will receive the Mallorca Pass by e-mail simply to print out yourself or for your smartphone at the e-mail address you provided.

Munich

Immediately after receipt of payment, you will receive the Munich Card or Munich City Pass by e-mail simply to print out yourself or for your smartphone at the e-mail address you provided.

The Paris City Pass will be sent directly to your e-mail address. You can either print it out at home or save it conveniently on your mobile device.

Rome

The Rome City Pass will be sent to you at least one day before your departure date
- by e-mail for you to print out yourself or to use on your smartphone.

You can book the airport transfer ticket by ticking the box "With return airport transfer". You will receive the airport transfer ticket by e-mail with your City Pass.
You can book the local transport ticket by ticking the box "With local transport ticket". You will receive a voucher for the collection of the local transport ticket in Rome by e-mail with your City Pass.

Attention early bookers! Reservations are possible approx. six weeks before the desired date. You will receive your documents at the latest 1 day before the specified travel date. For last-minute bookers: The processing time of the booking can take 24 hours.

Venice
Immediately after receipt of payment, you will receive the Venice City Pass by e-mail simply to print out yourself (what we recommend) or for your smartphone at the e-mail address you provided.

Status: 31.01.2024